What are the responsibilities and job description for the Client Financial Advocate position at Sinnissippi Centers?
Together we inspire wellness.
Through hope & healing, Sinnissippi Centers strives to empower all to live their best lives.
Sinnissippi Centers is looking to hire a full-time Client Financial Advocate in our Dixon Rt 2 office. This position will work closely with our Clerical and Business Office teams, contacting clients for financial and insurance follow-ups.
Objectives
- Contacting clients to discuss balance due and collect payments
- Contacting clients for income updates to review sliding fee scale and financial responsibility
- Review and maintain internal documentation of client contacts
- Submitting insurance verification forms
- Informing clients of insurance benefits
- Responding to client inquiries regarding balance/insurance/payments/etc.
- Assisting business office in contacting clients with high balances
- Additional tasks identified by business office/clerical supervisors to assist both teams, as available
Requirements
- Clerical and financial experience in a confidential setting
- Good keyboarding skills
- Experience working with Excel
- Excellent customer-focused attitude
- The desire and personality for working with the behavioral health population
- High school diploma or GED
Hours are primarily Monday-Friday 8:00-5:00 pm
Pay: $17.67 - $20.28 per hour
Sinnissippi Centers offers a competitive benefits package and healthcare plan.
- Health, Dental, Vision insurance
- Employee assistance program
- Agency-provided Life insurance
- Supplemental Life Insurance
- Paid time off
- 401(k) Retirement plan with 50% - employer match
- Full-time position offers complete and competitive benefits package.
Equal Employment Opportunity
YOU are welcome here. At Sinnissippi Centers, we understand that each person is unique and rooted in their individual culture. We proudly believe that diversity, equity, and inclusiveness are vital to our mission, vision, and values and are important for healthy communities. Using evidence-based practices, our approach of trauma-informed care, driven by diversity, equity, and inclusion, creates a safe place where people are seen, heard, valued, empowered to succeed, and can proudly see themselves as consumers, staff, and community members.
There is no room for prejudice or discrimination in our mission, vision, or values.
Our Vision: Through hope and healing, empowering all to live their best lives.
Our Values: Compassion, Empathy, Inclusion, Advocacy, Innovation and Humor.
Salary : $18 - $20
