Inside Sales Associate (Houston, Texas)

Company Introduction

Sino Biological is an internationally recognized reagent supplier and contract research organization, listed on ChiNext of the Shenzhen Stock Exchange (301047 Sino Biological Inc.). We specialize in the development of high-quality antibodies, antigens, and proteins using our proprietary mammalian cell-based recombinant expression system. With manufacturing facilities in Beijing, China, and a growing presence globally, our US headquarters is located in the greater Philadelphia area, with a bioprocessing facility in Houston, Texas. Our expansion into bioprocessing is part of our commitment to driving innovation in the biotech field.

The newly established Center for Bioprocessing (C4B) is strategically located within the renowned Texas Medical Center in Houston, Texas, at Levit Green. Equipped with state-of-the-art facilities and staffed by a dedicated team of experts, C4B is poised to drive innovation in bioprocessing.

We are looking for a motivated Inside Sales Associate to join our dynamic and growing team in Houston, Texas. This is an entry-level full-time position, offering the opportunity to build a career in sales and account management within the biotech industry. You will work closely with a supportive team, leveraging collaboration and communication to achieve sales targets and deliver exceptional client service.

Job Title: Inside Sales Associate

Location: Houston, TX

Job Type: Full-time (Onsite Monday-Thursday, WFH Friday)

Responsibilities:

Territory Support & Quotes:

• Handle quote inquiries for assigned territories, ensuring timely and accurate responses to client needs.
  
  

Prospecting & Scheduling Meetings and Interdepartmental Collaboration:

• Proactively identify new prospects and schedule meetings for Field Application Scientists (FAS) and Territory Account Managers (TAM).
  
  

• Work closely with sales, marketing, and technical teams to align strategies and ensure seamless client engagement.
  
  

• Provide feedback from clients to internal departments, helping refine product offerings, sales tactics, and customer support.
  
  

• Collaborate with supply chain and operations teams to ensure smooth order fulfillment and client satisfaction.
  
  

Maintain Current Client Relationships:

• Act as a key point of contact for existing clients, ensuring continued satisfaction and support.
  
  

• Follow up with customers post-sale to provide additional resources, answer questions, and ensure product performance aligns with expectations.
  
  

• Identify upsell and cross-sell opportunities by staying informed about client research and evolving needs.
  
  

• Address and troubleshoot client concerns in collaboration with the customer support and technical teams.
  
  

Sales Data Analysis:

• Conduct analysis on sales data to identify trends, opportunities, and areas for improvement.
  
  

Client Engagement & Sales Support:

• Identify and engage potential clients, leveraging scientific expertise to understand their needs and recommend suitable products and services.
  
  

• Present reagents and contract research services effectively.
  
  

• Maintain high customer satisfaction through clear communication and timely follow-ups.
  
  

Additional Responsibilities:

• Perform additional tasks as required to support team objectives, including assisting with cross-functional projects and ad hoc assignments.
  
  

Requirements:

• An understanding of molecular and cell biology concepts, coupled with exceptional interpersonal, negotiation, and communication skills for effective engagement with researchers.
  
  

• Preferably previous junior-level sales experience in the life sciences industry, with a track record of achieving and exceeding sales goals, preferably involving reagents and contract research services.
  
  

• Self-motivated, goal-oriented, and able to work independently.
  
  

• Bachelor’s or higher degree in Life Sciences, Biology, or a related field preferred.
  
  

• Occasional travel required to various cities in the U.S. as needed.
  
  

• Must be able to lift and move 25-50 lbs.
  
  

• Must be based in or within commutable distance to Houston, Texas.
  
  

Why Join Us?

At Sino Biological, we recognize that our people are our greatest asset. That’s why we offer:

• Competitive compensation packages, including a base salary and a bonus structure plan.
  
  

• Professional development and career advancement opportunities.
  
  

• A supportive and inclusive work environment where diversity is celebrated.
  
  

Note:

• Only shortlisted candidates will be contacted for interviews.
• Should your application be chosen, a Business Admin member from Sino Biological will reach out to you for a prompt phone interview using the contact number provided in your resume.

Sino Biological Inc. is an equal-opportunity employer. We encourage applications from individuals of all backgrounds and experiences. We celebrate diversity and are committed to creating an inclusive environment for all employees.