Sales and Service Representative- Flat Products Rolling

JOB DESCRIPTION: SALES & SERVICE REPRESENTATIVE – Flat Products Rolling

Reports To: President & CEO

Direct Reports: None

FLSA Status: Exempt

Summary

Plans, directs, and controls activities related to the Sales and Service of products used in hot and cold rolling of Flat Steel Products to accomplish the execution of a Sales Representative Agreement. Ensures sales and service objectives are achieved consistently with quality requirements.

Essential Functions

• Manage sales, service, and orders of products used in hot and cold flat rolling through development and implementation of policies and procedures for application, pricing, quotations, contract review, credit review and payment terms.
• Oversee marketing of products used in hot and cold flat rolling through development and implementation of marketing plans for the target market area
• Maintain regular and as needed contact with customers through electronic and physical communications and conduct routine as well as on-call visits to customers’ locations to achieve sales, service and marketing goals
• Plan, organize, facilitate, and escort manufacturer’s engineers during visits to the market area for purposes of sales call, service calls, and industry events or conferences
• Cooperate with supplier staff at various locations to achieve manufacturer and Company goals
• Communicate with coworkers, management, customers, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions
• Perform other duties as directed by the President & CEO
  
  

Knowledge, Skills, And Abilities

• Sales, sales management, and marketing skills
• In-depth knowledge of Flat Products, Steel Rolling, and Roll Shop Operations
• General knowledge of metallurgy
• Detail oriented, extremely organized, and resourceful
• Supervisory skills in a team-based environment
• Proficiency in Microsoft programs
• Ability to travel up to 70% within a defined sales territory in the USA, Canada, & Mexico market area(valid driver’s license required)
  
  

Minimum Experience And Training

• Undergraduate degree, preferably in Business, Engineering, or Metallurgy; or
• Minimum of ten years of experience in Sales and/or Sales Management of technical products in an industrial market; and
• Minimum of five years of general management experience
• ISO-9001 experience and exposure; and
  
  

Physical Demands

This is largely a sedentary role; however, some filing is required. This entails the ability to lift files, open file cabinets, and bend and stand as necessary.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
  
  

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age (40 and over), race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status,or any other status protected by federal, state, or local laws.

Applicants must be authorized to work for any employer in the US.

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