What are the responsibilities and job description for the Customer Service Associate/Call center position at Sintra Technologies?
Position: Billing Agent
Worksite: Knoxville, TN, 37777 (Louisville, TN) 37777; Hybrid; 20 weeks (in-office training, then move to Hybrid model)
Duration: 12 months (Possible extension)
Start Date: 01/27/2024
The New Billing Agent will perform research, enter data, and process/adjust health care appeals/claims in a variety of systems and tracking tools for a US health care client, and will apply knowledge of processes and related systems to identify, assess and resolve complex issues. The Billing Agent will encounter both standard and non-standard issues and will seek advice/escalate issues when faced with tasks outside the normal SOP’s dictated by the client.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: On the road
Salary : $16 - $18
