What are the responsibilities and job description for the Phone Center Representative position at Sioux Falls Ford Lincoln?
Sioux Falls Ford Lincoln is growing! We're looking for full-time, highly motivated, results-oriented individuals to join our Business Development Center team. As a BDC Representative, you'll play a key role in the automotive sales and service processes.
BDC Representatives are responsible for handling and answering all incoming Internet leads/inquiries via phone, email and text. This person must be a great communicator, have a positive attitude and quickly build a rapport with prospective and existing guests.
Pay: $17.00-$20.00 per hour
Schedule: 40-hour work week, Monday – Friday with alternating Saturdays. Closed Sundays.
Responsibilities
· Answer all incoming sales/service calls and internet inquiries.
· Use multiple software platforms to communicate with guests
· Follow up daily with prospective and current client base
· Set and confirm sales/service appointments
· Communicate effectively with guests
· Excel in a fast-paced atmosphere
Qualifications
· No Experience necessary! We will train you!
· Great customer service skills
· Computer and phone skills
· Team player
· High School graduate
Benefits
- Health insurance (including wellness benefit)
- Dental insurance
- Vision Insurance
- Free basic life insurance
- 401(k) with company matching after one year of service
- Paid Vacation, Holiday, and Personal Time
- Discounts on vehicles, service & parts – including immediate family members
- Flexible schedule
- Paid training and development
- Career path and promotion opportunities
- Section 125 FLEX Account
- EAP - Employee Assistance Program
Salary : $17 - $20
