Seasonal Office Assistant

POSITION SUMMARY:

We are seeking two enthusiastic, organized, and friendly individuals to join our team as Seasonal Office Assistants at Leif Ericson. As a key member of our administrative team, you will provide support with a variety of office tasks including parent communication, managing the front desk, and assisting with general administrative duties. This position is ideal for individuals who are highly organized, have excellent communication skills, and enjoy working in a fast-paced environment.

OUR CULTURE:

Our mission and core values are brought to life by our culture. At the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

KEY RESPONSIBILITIES:

• Parent Communication:
  • Serve as the primary point of contact for parents, responding to inquiries, providing updates, and ensuring clear communication regarding camp activities and schedules.
  • Manage phone calls, emails, and in-person queries in a friendly and professional manner.
  • Assist in sending out newsletters, reminders, and other parent-facing communications.
• Front Desk Operations:
  • Welcome and assist visitors, campers, and staff upon arrival.
  • Maintain a clean, organized front desk area, ensuring all necessary forms and materials are readily available.
  • Handle check-in\check-out procedures for campers.
• Administrative Support
  • Help with filing, data entry, and maintaining accurate camper records.
  • Assist with preparing and organizing camp documentation and materials.
  • Support the Camp Administrator in managing schedules and coordinating tasks.
• General Office Assistance:
  • Assist with inventory management.
  • Help manage camp registrations, payments, and related paperwork.
  • Provide support for any additional administrative tasks as needed.

LEADERSHIP COMPETENCIES:

• Problem Solving:  identifies and resolves problems; gathers and analyzes information; develops solutions; uses reason and asks for help when unsure of how to proceed next
• Oral Communication: speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions
• Written Communication: writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information.
• Professionalism: Approaches others in a polite and tactful manner; maintains composure and reacts well under pressure; follows through on commitments
• Quality: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality
• Adaptability: Adapts to changes in the work environment; juggling competing demands; changes approach or method to best fit the situation; able to deal with occasional change, delays, or unexpected events. Asks supervisor when unsure of priorities.

QUALIFICATIONS:

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a busy office setting.
• Friendly, approachable, and professional demeanor.
• Previous experience in customer service, office administration, or a similar role is preferred, but not required.
• Must be able to work independently and as part of a team.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• Frequently required to talk, hear or see
• Frequently sitting for long periods of time
• Occasionally required to lift and/or move up to 25 pounds
• Required to work outside in a variety of weather conditions, including but not limited to: heat, wind, rain, humidity.