What are the responsibilities and job description for the Business Development Representative position at Sir Walter Chevrolet?
Company: Sir Walter Chevrolet
Position: Business Development Representative (BDC Representative)
About Us:
Sir Walter Chevrolet, a family-owned and operated dealership since 1928 in Raleigh, NC, is committed to delivering exceptional service and building lasting relationships with our customers. We’re seeking motivated and energetic individuals to join our Business Development Center (BDC) team and play a key role in driving our dealership’s success.
Position Overview:
As a Business Development Representative, you will be the first point of contact for many of our potential customers. Your role will be to provide outstanding customer service, manage inbound and outbound communications, and ensure a seamless experience for all dealership interactions. If you’re a confident communicator with a knack for building relationships, we want to hear from you!
Key Responsibilities:
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Make outbound calls to follow up with customers who have visited the dealership or expressed interest online.
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Respond promptly to customer inquiries via phone, email, and chat with accuracy and professionalism.
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Schedule appointments and follow up to confirm or reschedule as needed.
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Provide information about dealership services, promotions, and vehicle availability.
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Maintain and update customer records to ensure database accuracy.
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Work collaboratively with the sales and service teams to ensure customer satisfaction.
Qualifications:
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Strong communication and interpersonal skills.
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Previous customer service or sales experience is a plus but not required.
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Highly motivated, goal-oriented, and able to work in a fast-paced environment.
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Ability to multitask and stay organized.
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Basic proficiency with computers and CRM software.
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A positive, team-oriented attitude and willingness to learn.
What We Offer:
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Competitive pay with performance-based incentives.
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Training and ongoing support to help you succeed in your role.
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A friendly, dynamic, and growth-focused work environment.
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Opportunities for advancement within the dealership.
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Comprehensive benefits package for full-time employees.
How to Apply: If you’re ready to kickstart your career in the automotive industry and help customers find their dream vehicles, apply today! Submit your application and resume to join the Sir Walter Chevrolet team.
Sir Walter Chevrolet is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.