What are the responsibilities and job description for the Desktop Support position at Sira Consulting?
Desktop Support
Location : New ULM, MN
Required Skills :
- Work directly with customers in person, via phone, via ticketing system, and email
- Image, deploy, and maintain all HW including desktops, laptops, monitors, docking stations and desktop printers
- Installation, configuration and troubleshooting of :
- Windows OS
- Various applications
- Basic network connections
- Conference room video and audio support (Polycom, BlueJeans, Google Hangouts)
- Support / set up of audio visual equipment
- Support employee meeting setup
- Support all models of cellular / tablet devices, including Android, IOS and mobile operating systems
- Support remote users as needed