Lead Analyst, Business Process Management

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners – in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. 

How you will make an impact:

We are looking for a Lead Analyst, Business Process Management with experience in process improvement, data analysis and project management; and a passion for driving organizational efficiency and effectiveness. In the role, you will be focusing on increasing sales productivity and optimizing our quote to cash processes with the ultimate goal of reducing cost of sale for our revenue organization.

What you’ll do:

Build or improve workflows, implement new tools, and drive sales and operational productivity:

• Assessment and Planning -- Conduct a comprehensive assessment of the organization's current process state. Identify challenges, uncover areas of opportunities.

• Operational Innovation -- Rethink how we do business.  Research, evaluate and select business mapping tools & technologies. Present new/creative strategies or integrations to pursue with quantifiable gains.

• Automation -- Redesign existing workflows around newly established processes; lead process development for upcoming initiatives.

• Document & Measure -- Benchmark baseline metrics; develop measurement methodologies to calculate savings, ROI, cost reduction and yield for process, system, or resource changes made to operations

• Analytics -- Leverage data in making business decisions.  Inform how best to scale up new products, demand channels, etc.

• Continuous Improvement -- Monitor the effectiveness of implemented solutions, making ongoing adjustments to improve process efficiency and effectiveness.

• Project Management -- Lead and manage projects related to sales process improvements and technology implementations, ensuring timely and successful completion.

What you’ll need:

• Bachelor’s degree or equivalent experience

• Minimum of 3-5 years of experience as a Business Process Analyst, with a focus on sales and QTC processes. Experience in ad technology is highly preferred.

• Experience in workflow automation and development of innovative products for a diverse customer base.

• Proficiency in sales and QTC technologies, CRM systems (e.g., Salesforce), ERP systems, and data analysis tools.

• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.

• Strong communication skills, capable of collaborating and driving solutions across various teams

• Established record of delivering on time, in scope. Proactively makes correct trade-offs between scope & timing.

• A team player with a strong work ethic, able to build and maintain business and technical relationships, balances autonomy and accountability to get things done.

• Must have legal right to work in the U.S

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $99,000 to $127,125 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Salary : $99,000 - $127,125