What are the responsibilities and job description for the Learning Management System Administrator position at Siteimprove?
The Learning Management System Administrator will play a key role in managing the technology and platforms used for delivering customer education. This individual will ensure the seamless integration, maintenance, and optimization of Learning Management Systems (LMS) and other educational technologies. The ideal candidate will have a strong technical background, combined with a passion for enhancing the learning experience for our customers.
What you will be doing
- LMS Administration : Manage and maintain the Learning Management System (LMS) and other educational platforms, ensuring optimal performance, updates, and user accessibility.
- Platform Integration : Oversee integrations between LMS and other internal systems (e.g., CRM, analytics tools) to provide a cohesive customer education experience.
- User Support : Provide technical support for internal stakeholders and end-users, troubleshooting platform issues and resolving them promptly.
- Reporting and Analytics : Develop and manage reporting dashboards to track learner engagement, course completion, and overall performance to inform content development and improvements.
- Content Deployment : Work closely with the Instructional Designer and Customer Education Manager to ensure content is deployed accurately and consistently across platforms.
- Platform Enhancements : Stay current on emerging trends and technologies in learning tools, recommending new platforms, features, or improvements to enhance the customer education experience.
- Training and Documentation : Create and maintain documentation on platform usage, processes, and troubleshooting guides for internal teams and customers.
- Compliance and Data Security : Ensure that all learning platforms comply with data security standards and company policies, especially in regard to customer privacy and data protection.
- Perform other related duties as assigned.
What we will require of you
What we will love about you
The annual salary for this position ranges from $69,700 to $122,100 based on experience and qualifications. The targeted annual salary for this role is $88,500.
This target is designed to set clear expectations and align with our budget for the ideal candidate. We are dedicated to having open discussions about compensation during the interview process to ensure that we find a mutually beneficial match for both you and our team.
PI263587921
Salary : $88,500
