What are the responsibilities and job description for the Guest Services Representative position at Six Flags St. Louis?
**Job Summary**
We are seeking a dedicated and detail-oriented individual to join our Admissions team as a Guest Services Representative.
This role will involve working closely with guests, colleagues, and management to provide exceptional customer service while maintaining the highest standards of cleanliness and safety within the park.
Key Responsibilities:
Greet all guests as they enter the parking lot and efficiently execute the selling of parking to guests entering the park.
Clean animal kennels at the end of the day and maintain inventory.
Direct traffic into the parking lot when needed.
Maintain proper documentation in both of our Lost Parents locations.
Sell tickets, season passes, and season parking to guests entering the theme and water park.
Operate an organized and accurate till.
Accurately scan and monitor tickets and Season Passes as guests enter the park.
Process season passes.
Serve as a key guide for any directional assistance a guest may need.
Rent out strollers and wheelchairs.
Maintain lost and found inventory.
Maintain a clean work environment.
Maintain Six Flags' Guest First Standards.
Requirements:
- Minimum age: 15 years old.
- Some basic computer skills necessary.
- Good written and verbal communication skills.
- Availability to work varied shifts, including nights, weekends, and holidays.
- Ability to lift up to 40 pounds from the ground to shoulder level.
- Willingness to work outdoors in various weather conditions.
- Professionalism, self-motivation, ability to multi-task, and enthusiastic attitude.
- Strong teamwork skills and ability to work with others.
