What are the responsibilities and job description for the Food & Beverage Stand Supervisor position at Six Flags Theme Parks?
Summary: To ensure the successful daily operation of assigned location(s) while maintaining compliance of all food quality and safety standards, company policies and customer service procedures to create a fun and memorable experience for all guests.
Key Duties and Responsibilities:
- Lead, train, and motivate a team of associates assigned to your location(s) to deliver high quality customer service.
- Enforce proper food preparation and handling procedures in compliance with all health department and Food and Beverage Operation policies regarding sanitation. Regularly inspect equipment and work areas to ensure cleanliness and safety.
- Monitor stock levels and assist in the ordering of supplies as necessary. Ensure that all items are appropriately stored, labeled, handled and rotated.
- Work closely with the fellow management team to ensure smooth coordination between food preparation and service.
- Troubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service.
- Enhance the guest experience by maintaining a positive, energetic, and welcoming atmosphere, even during high-traffic periods.
- Ensure that all guests are treated with respect and receive prompt, friendly, and efficient service. Address any guest concerns or issues in a positive, solution-oriented manner.
- Continually monitor the cleanliness and organization of all units within the assigned area to ensure the safety of all associates and guests
- Provide ongoing feedback, support, and coaching to associates, ensuring the highest level of performance and teamwork.
- Routinely evaluate associates and provide recommendations for those that are qualified and available for promotion.
- Comply with all Six Flags policies at all times.
Skills and Qualifications:
- Preferred 2-3 years of Food and Beverage Operations experience in fast paced, high pressure environment.
- Basic knowledge of food safety and sanitation standards; passed/able to pass ServSafe Alcohol and ServSafe Food Handler.
- Ability to work flexible hours, including weekends, holidays, and peak season periods.
- Must be professional, outgoing, energetic, self-motivated, and able to motivate others while displaying a positive attitude.
- Comfortable with POS System.
- Strong communication skills.
- Previous supervisory or leadership experience in a food service or retail environment is a plus.
Physical Requirements:
- Ability to stand for extended periods and lift up to 25 pounds.
- Comfortable working outdoors in varying weather conditions.
- Ability to remain calm and professional under pressure.
Employment within the Food and Beverage Operations Department is reliant on receiving passing scores on the ServSafe Food Handler Certification. ServSafe Alcohol Certification may be required in deemed vital to stand operation. All certification classes are supplied by the park.
Note: This job description is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company.
Six Flags Entertainment Corporation is North America’s largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes®, DC Comics® and PEANUTS®.
What's in it for you?
- Free Food for Memorial Day, Fourth of July and Labor Day
- Exclusive Rides parties for all employees.
- Scholarship Opportunities
- Professional Development
- Complimentary tickets
- In-Park discounts and more!
Other Functions: All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.
