Software Demo & Install Specialist (in-office)

Job Description

Job Description:

Join an award-winning company with limitless opportunities!

Have you ever wondered what it would feel like to love what you do for a living? Do you want to be rewarded for your efforts and earn an income you can count on?

SIXPAC is one of the fastest growing payments software companies in the United States. Founded by a serial entrepreneur that has been in the Inc 5000 fastest growing companies 5 times, SIXPAC is the place to be for all hard working, innovative career minded individuals. Start discovering a career path that provides you with all the possibilities above ... and then some! We put all the pieces in place, so that you can create a job you'll love along with the rewards you crave.

We are seeking a motivated and skilled Software Demo & Installation Specialist to join our team. In this role, you will play a pivotal part in showcasing the capabilities of SIXPAC’s software to prospective customers, ensuring a smooth onboarding process for new clients, and providing top-notch support to resolve customer inquiries. This is a full-time, in-office position offering an exciting opportunity to work directly with diverse businesses while helping them succeed with our software.

Responsibilities

• Develop customized business personas within the SIXPAC software to demonstrate how our platform meets the unique needs of various business types (e.g., gyms, yoga studios, personal training centers).
• Present engaging, tailored product demonstrations to prospective clients, highlighting features and benefits relevant to their operations.
• Collaborate with the sales and marketing teams to refine demo strategies and materials for maximum impact.
  
  

Customer Onboarding & Training

• Guide new customers through the onboarding process, ensuring seamless integration of the software into their daily operations.
• Provide comprehensive training to customers, empowering them to use the platform effectively and maximize its value.
• Work closely with customers to customize the software to meet their specific requirements.
  
  

Customer Support & Troubleshooting

• Act as the first point of contact for customer questions, concerns, and technical issues.
• Troubleshoot software-related problems and provide timely, effective solutions to maintain high customer satisfaction.
• Collaborate with the product development team to communicate feedback and identify opportunities for software improvements.
  
  

Qualifications

• Proven experience in software demonstrations, onboarding, or customer support (preferably in SaaS or tech-related industries).
• Strong technical aptitude and the ability to learn and communicate complex software features effectively.
• Excellent interpersonal, presentation, and communication skills.
• Exceptional problem-solving abilities and attention to detail.
• Ability to work collaboratively in a fast-paced, in-office environment.
• A customer-focused mindset with a passion for helping businesses succeed.
  
  

Company Description

SIXPAC is a software and payments company. As a valuable SIXPAC team member, you will receive many different opportunities to earn commissions, bonuses and other income. Our program is set up to allow our staff to take advantage of multiple streams of both upfront and reoccurring revenue.

SIXPAC is a software and payments company. As a valuable SIXPAC team member, you will receive many different opportunities to earn commissions, bonuses and other income. Our program is set up to allow our staff to take advantage of multiple streams of both upfront and reoccurring revenue.