What are the responsibilities and job description for the Management Trainee position at SIXT USA?
Do you want to prepare for a leadership position and actively work in our branches? As a trainee (m/f/d), you will quickly take on responsibility, gain insights into the rental business, learn all the tools of a branch manager (m/f/d), and develop your leadership skills. Start your career at SIXT with excellent development opportunities and exclusive benefits!
YOUR ROLE AT SIXT
- You participate in a structured, one-year Leadership Development Program covering Sales, Operations, Customer Service, Fleet Management, and People Management, with exposure to both airport and downtown branches
- You deliver exceptional premium customer service by handling inquiries and resolving complaints
- You support and drive branch sales, fostering customer enthusiasm and satisfaction
- You oversee fleet operations, including vehicle management, performance metrics, and fleet optimization
- You ensure the branch’s appearance and operations meet corporate standards
- You collaborate across departments to streamline operations and analyze branch KPIs to recommend improvements
YOUR SKILLS MATTER
- Education and Experience You have a bachelor's degree or relevant experience in sales, customer service, and management
- Interpersonal and Communication Skills You have excellent interpersonal and communication skills
- Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Travel Requirements You need to travel within a 50-mile radius of the current branch
- Age and Driver’s License You must be at least 18 years old and have a valid driver's license with a clean driving record
WHAT WE OFFER
- Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with 401k for your retirement
- Paid Time Off & Sick Leave Enjoy PTO and sick leave to ensure a balanced work-life experience
- Bonus Plan Participate in a performance-based bonus plan
- Uniform & Dry Cleaning Receive a professional uniform with complimentary weekly dry cleaning
- Exclusive Rentals Benefit from exclusive rental rates for employees and their families, with additional "Excitement rates" for employees only
- Employee Assistance Program Access support anytime through the Employee Assistance Program
Additional Information
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
