What are the responsibilities and job description for the Specialist, Medical Information position at SK Life Science, Inc.?
Overview
- Assist in managing the day-to-day operations of the medical information call center
- Medical response document (MRD) creation and update
- Oversight of the Medical Information Cloud
- Oversight of MRD/document storage and archival in Veeva
- Assisting with promotional review committee activity (PRC)
- Serve as back-up medical PMRC lead for all items when manager is away
- Leads integration activities related to document storage and acquisition
- Serve in a supporting and guiding role to 6th year PharmD rotation students and PharmD summer intern
Responsibilities
- Assist in Managing medical information call center vendor to ensure proper responding of medical inquiries, intake of product quality complaint, and reporting of adverse event
- Assist medical information call center vendor in answering unsolicited medical inquiries, when needed
- Create MRDs for unsolicited inquiries
- Update approved MRDs when relevant new literature, trial data, etc. becomes available
- Product training for new vendors and internal teams, as needed
- Manage Medical Information Cloud (MIC) and Veeva to ensure all platforms are working accordingly and integrating properly
- Manage the storage and archiving of MRDs in Veeva
- Collaborate with managed service providers for purposes of enhancing system functions and resolving issues with medical information platforms
- Conduct/assist with medical review for promotional materials and participate in cross-functional promotional review committee meetings (PMRC), as needed, to present and discuss medical comments
- Support, as needed, other medical affairs and commercial teams
- Support the medical information booth at medical conferences
- Participate in user acceptance testing (UAT) for purposes of enhancing medical information platforms
- Collaborate with the IT department to report and rectify system issues
- Manage and fulfill literature requests for internal colleagues
- Assist with providing educational instruction and guidance to 6th year PharmD rotation students and summer intern
- Ensuring that documents are compliantly handled and stored
- Follow all applicable policies and procedures related to medical affairs
Qualifications
Educational Requirements:
- Advanced Degree: Pharm D, MD, or Advanced Degree in Nursing/Nurse Practitioner or a health care field from an accredited college or university
- Industry and/or clinical experience in the fields of epilepsy and/or CNS/Neurology is a plus, but not required.
Experience:
- Previous externship(s)/internship(s) in a related discipline in the Pharmaceutical field is mandatory.
- Previous experience in Medical Information is a plus
- Ability to multitask
- Adapts to change
- Maintain composure under pressure
- Ability to follow verbal or written instructions and use of effective verbal communications
- Adapts change, adjust change and grasps information quickly
- Examine and observe details
