What are the responsibilities and job description for the Specialist, Medical Information position at Talent?
Overview
Assist in managing the day-to-day operations of the medical information call center
Medical response document (MRD) creation and update
Oversight of the Medical Information Cloud
Oversight of MRD / document storage and archival in Veeva
Assisting with promotional review committee activity (PRC)
Serve as back-up medical PMRC lead for all items when manager is away
Leads integration activities related to document storage and acquisition
Serve in a supporting and guiding role to 6th year PharmD rotation students and PharmD summer intern
Responsibilities
Assist in Managing medical information call center vendor to ensure proper responding of medical inquiries, intake of product quality complaint, and reporting of adverse event
Assist medical information call center vendor in answering unsolicited medical inquiries, when needed
Create MRDs for unsolicited inquiries
Update approved MRDs when relevant new literature, trial data, etc. becomes available
Product training for new vendors and internal teams, as needed
Manage Medical Information Cloud (MIC) and Veeva to ensure all platforms are working accordingly and integrating properly
Manage the storage and archiving of MRDs in Veeva
Collaborate with managed service providers for purposes of enhancing system functions and resolving issues with medical information platforms
Conduct / assist with medical review for promotional materials and participate in cross-functional promotional review committee meetings (PMRC), as needed, to present and discuss medical comments
Support, as needed, other medical affairs and commercial teams
Support the medical information booth at medical conferences
Participate in user acceptance testing (UAT) for purposes of enhancing medical information platforms
Collaborate with the IT department to report and rectify system issues
Manage and fulfill literature requests for internal colleagues
Assist with providing educational instruction and guidance to 6th year PharmD rotation students and summer intern
Ensuring that documents are compliantly handled and stored
Follow all applicable policies and procedures related to medical affairs
Qualifications
Educational Requirements :
Advanced Degree : Pharm D, MD, or Advanced Degree in Nursing / Nurse Practitioner or a health care field from an accredited college or university
Industry and / or clinical experience in the fields of epilepsy and / or CNS / Neurology is a plus, but not required.
Experience :
Previous externship(s) / internship(s) in a related discipline in the Pharmaceutical field is mandatory.
Previous experience in Medical Information is a plus
Ability to multitask
Adapts to change
Maintain composure under pressure
Ability to follow verbal or written instructions and use of effective verbal communications
Adapts change, adjust change and grasps information quickly
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