What are the responsibilities and job description for the Dispatcher Assistant position at SK Services LLC?
Dispatcher Assistant : Non-Exempt
Regional Operations Manager
Performs all functions according to established policies and procedures. Responsible for supporting all dispatch and fleet activities.
Essential functions” are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.
1. Answer phones and route to appropriate person.
2. Assisting dispatchers with dispatch and printing of bills of lading and mark loads.
3. Keep daily dispatch sheet updated and monitor ETAs.
4. Assist dispatchers with building loads out of available inventory.
5. Inventory control in EveryFleet vs customer inventories daily.
6. Monitor Samsara for check ins and send messages as needed.
7. Verify completion of Workflow by assigned drivers.
8. Follow up daily with other terminals on support needed.
9. Maintain driver communication daily with assigned drivers and drivers handling all inventories under your control.
10. Maintain and update the EveryFleet program for the terminal.
1. Two years’ experience in a front office position.
2. Experience in logistics and dispatch, preferably within auto hauling distribution, a plus.
3. Knowledge of DOT compliance, laws, rules, regulations and safety.
4. Proficient in Microsoft Office Suite.
5. Knowledge of Samsara a plus.
6. Ability to maintain a high level of accuracy and completion in preparing and entering information.
7. Attention to detail and possess a high level of accuracy.
8. Comfortable working in a high-stress environment and ability to stay calm under pressure.
9. Strong interpersonal skills to develop and maintain positive relationships with dispatch team and auto haulers.
10. Possess effective verbal and listening skills.
11. Work occasionally requires a high level of mental effort and strain when performing essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions and stressed dispatchers and drivers.
12. Work may require more than 40 hours per week.
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this job, the employee is required to sit / stand for most of his / her job duties. There is the need to frequently walk. There will be a moderate amount of standing, stooping, kneeling, bending, lifting and reaching for some of his / her job duties.
Visual requirements include reading off a computer screen as well as printed materials. A high degree of dexterity is required due to frequent use of a telephone console.
Verbal and auditory requirements include the ability to communicate clearly over the telephone as well as in person.
There is a moderate level of grasping, lifting, pushing and / or pulling of objects of less than 25 lbs.
This Job Description is intended to describe the general content of and requirements for the performance of this position. The omission of specific statements of duties does not exclude them for the position if the work is similar, related or a reasonable requirement of the position. Additional duties may be assigned and requirements may vary from time to time.
Salary : $20 - $20
