What are the responsibilities and job description for the Spa (Health Club) Manager position at Skamania Lodge?
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Location Description:
About Skamania Lodge
Why Work at Skamania Lodge?
Key Responsibilities:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.
Overview:
Location: Skamania Lodge Stevenson, WA // Columbia River Gorge
Position: Spa (Health-Club) Manager
Salary: $32.00 - $38.00 per hour Benefits & Unique Perks
Position: Spa (Health-Club) Manager
Salary: $32.00 - $38.00 per hour Benefits & Unique Perks
About Skamania Lodge
Nestled on a stunning 175-acre resort in the heart of the Columbia River Gorge, Skamania Lodge is renowned for its natural beauty and extraordinary hospitality. Our Spa Manager is integral in boosting business success, shaping exceptional services, and fostering a supportive and positive work culture.
Why Work at Skamania Lodge?
- Competitive Pay: Our wages exceed industry standards, ensuring top talent is recognized and rewarded.
- Comprehensive Benefits: Medical, dental, vision, life, pet, accident, disability coverage, legal and identity theft insurance, HSA/FSA options, supplemental insurance, mental health support, and immediate 401(k) vesting with a 3.5% employer match.
- Career Growth Opportunities: Ongoing training and development, with a strong track record of promoting from within.
- Unique Perks: Complimentary daily hot meals, free access to pool, hot tub, fitness center, golf course, zip-line adventures, and discounted stays across our portfolio.
- Paid Time Off: At Skamania Lodge, we believe holidays should be celebrated whenever they are most meaningful to you. Instead of traditional holiday pay, we wrap holiday hours into PTO, allowing employees to use them on any day they choose—because your birthday can be a holiday too! Earn 88-120 hours your first year!
PTO Accrual:
- 0-1 year: 88 hours/year, max 120 hours (.04231 x all hours paid)
- 1-5 years: 128 hours/year, max 160 hours (.06154)
- 5-10 years: 168 hours/year, max 200 hours (.08077)
- 10 years: 208 hours/year, max 240 hours (.10000)
Role Overview
The Spa Manager will oversee all aspects of Skamania Lodge’s spa, fitness center, locker rooms, and pool operations, ensuring an elevated experience for both guests and staff. You will lead a dedicated and creative team to provide best-in-class services while driving revenue and enhancing the resort’s wellness offerings.
Key Responsibilities:
- Drive spa revenue and marketing strategies, collaborating with sales and marketing teams to maximize business potential while adhering to budget guidelines.
- Implement short- and long-term goals for department success, including training structures, service innovations, and retail strategies.
- Ensure all team members provide outstanding guest experiences, responding professionally and efficiently to customer needs.
- Full operational responsibility for the Spa, Pool, and Fitness Center, ensuring exceptional service, cleanliness, and compliance with all state and federal safety regulations.
- Develop a team of highly skilled service providers, conducting regular training workshops to ensure knowledge of treatments, products, and wellness programs.
- Oversee hiring, training, and retention of spa staff, creating a positive work environment that fosters teamwork, professionalism, and career development.
- Manage inventory and procurement of spa products, ensuring the latest industry trends and high-quality items are available to guests.
- Design and implement health and wellness programs for both guests and staff, including seminars, workshops, and self-care initiatives.
- Assist in Manager on Duty shifts, providing leadership across all lodge operations as needed.
Qualifications:
- Licensed in Massage Therapy or Esthetics (required).
- CPR Certification (required).
- Strong Business Acumen: Experience driving revenue, budgeting, forecasting, and strategic planning in the hospitality/wellness industry.
- Proven Sales Growth Experience: Ability to develop spa offerings, host events, and drive increased revenue.
- Technical Proficiency: Working knowledge of Word, Excel, and Microsoft Outlook. Familiarity with POS/Booking Software (Spa Soft preferred).
- Exceptional Leadership Skills: Ability to mentor, motivate, and develop a diverse team in a fast-paced environment.
- Retail & Inventory Knowledge: Experience in purchasing, product management, and inventory tracking.
- Customer-Centric Mindset: Strong communication skills and a commitment to guest satisfaction.
Hours: Ability to work evenings, weekends, and holidays is needed in a 24/7 resort environment.
- Spa Hours: Open daily from 9:00 AM – 6:00 PM.
- Pool Hours: Open daily from 8:00 AM – 10:00 PM.
- Fitness Center Hours: Open daily from 4:00 AM – 10:00 PM.
Join the Skamania Lodge Team!
If you are looking for an opportunity to elevate a wellness program in one of the most breathtaking locations in the Pacific Northwest, we want to hear from you!
Come experience Skamania Lodge – where your career and well-being thrive!
Compensation Range: The compensation for this position is $32.00/Hr. - $38.00/Hr. based on qualifications and experience.Salary : $32 - $38
