What are the responsibilities and job description for the Assistant Manager - Sales: Soft Goods & Patio Furniture position at Ski Haus?
Job Description
Job Description
Salary : $45K- $55K
Love to Ski or Snowboard?
Ski Haus & NOTB Snowboards are now taking applications for Soft Goods Manager position in Woburn, MA
Give up the rat race and work in a place you love, for a small family business and get discounts on equipment and free skiing along with many other benefits (listed below)! Ski Haus & NOTB Snowboards is a growing locally owned and operated family ski and snowboard shop. We are looking for an energetic individual that will become a part of our core management team that has experience in management and / or outdoor apparel.
Benefits :
Competitive salary paid on a weekly basis
Opportunity for commission on patio sales in the summer
Multiple bonuses throughout the year
401K plan matched in part by the company
Competitive health care plans
Competitive PTO policy
A work culture that supports personal and professional growth
Requirements :
The ideal candidate should have a minimum of 2-3 years management experience in retail sales for a company in specialty clothing retail, ski / snowboards or selling furniture.
This position is responsible for Assisting in managing the Front end cash registers, opening and closing store, managing the clothing department and helping transition the store and drive sales for high end Patio furniture from April until August.
Experience & knowledge in clothing retail, ski and winter sport industries including skills driving sales, customer service, merchandizing, training and development, scheduling and inventory controls
The ideal candidate is an avid team player and people person who is a winter sport and outdoor enthusiast.
Strong interpersonal skills and the ability to professionally deal with customers and employees at all times.
Ability to multitask and work in a high energy, fast paced retail setting, able to handle complaints / issues with poise, remaining polite and professional during extensive process of challenges
Must work a full schedule for at least 5 days a week, including evenings, weekends, and holidays
The assistant manager should be able to motivate and inspire others : delegate responsibilities; be able to objectively evaluate the performance of others; and be able to coach and hold others accountable in a constructive manner
Strong visual merchandising, pricing and inventory management experience needed. Merchandising without a floor set manual.
Agreement to stay on for a minimum of at least 1 full year, if prior experience in a ski shop / management is applicable. Agreement to stay on for at least 2 full years if there's limited prior experience in the position.
An Associates or Bachelors degree is preferred. Experience or related experience may be substituted for formal education
Responsibilities :
The soft-goods manager will be responsible for 10 direct reports in the wintertime
When the store switches from ski season to patio season, (April - August) the soft-goods manager will no longer have direct reports, rather they will be reporting to the store manager, driving patio sales themselves (commission earned for sales!) and helping with cash registers and whatever needs to be done to ensure patio furniture is moving out the door!
The Soft Goods Manager oversees department operations which include but are not limited to :
Ensuring your direct reports are trained and have everything they need in order to move soft goods product out the door and ensure customer satisfaction
Ensuring merchandise displays are well organized and displayed properly.
Supervise and lead the Point of Sale, cashiers and all cash handling.
Learn and train self and all cashiers on the P.O.S system
Handling warranties and special orders
Handling customer complaints with poise and grace
Assists the Store Manager in all clothing merchandising, coordinating staff schedule & sales promotion activities
Regular communication with the store manager and the department's general manager and buyer to help coordinate sales promotion activities
Ability to effectively collaborative, coach on store policies, protocols, and expectations
Leads by example, is agile, has a consistent positive attitude, is solution oriented and effectively drives the performance of team members
Ensure every customer receives an exceptional experience
Exceptional supervisory and management skills
Able to stand 8 hours
Able to lift 50 pounds
This is a physical position that includes lifting, standing for extended periods of time and bending over
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