Business Office Manager (BOM)

Skilled Healthcare Center -

The Business Office Manager is the primary individual responsible for the timely collection of accounts receivable from all payor sources, updating the accounting systems at the nursing facility and those which interface with the home office. They are directly involved in maintenance of accurate and complete trust accounting records, census information, billing, and resident accounts receivable statements.

Business Office Manager Duties and Responsibilities

• Enter and Balance Daily Census in PointClickCare.
• Complete Payer setup and changes for all residents.
• Ensure that Medicaid applications are completed by coordinating with Admissions Department and family.
• Maintain financial files on all residents.
• Complete RFMS Authorizations for new Medicaid / Medicaid Pending Residents. Open RFMS Account if necessary.
• Verify responsible party in PointClickCare has a complete address and phone number for statements and collection calls upon admission.
• Update Corporate Office on all Medicaid changes including admissions, discharges, payer changes, and income changes.
• Rerun Medicare and Medicaid eligibility monthly for all residents.
• Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.
• Reviews daily work assignments to ensure they meet regulatory compliance and provide consistent staffing whenever possible.
• Manages the Business Office staff, scheduling breaks, writing performance reviews, and enforcing policies with responsibility to issue Coaching and Corrective Action, as needed.
• Responsible for recruitment, training, supervision, scheduling, time cards, and personnel issues in the Business Office department.
• All other duties as assigned.

Business Office Manager Qualifications and Skills :

Business Office Manager Education and Experience :

Physical Requirements :

Benefits :