Office Manager

Job description
Position: Dermatology Office Manager at a Luxury Dermatology Practice

Location: Midtown East Manhattan, New York

Job Summary: If you are a highly organized Medical Office Manager with exceptional interpersonal and communication skills, this is a fantastic opportunity for you. Join our fast-paced dermatology office in Midtown East Manhattan.

Key Responsibilities:

Personnel Oversight:

Ensure optimal staffing levels to meet provider and organizational needs.

Handle recruiting, hiring, orientation, training, coaching, and performance evaluations.

Maintain personnel records and ensure HR compliance.

Manage work schedules and attendance records for non-physician staff.

Financial and Payroll Management:

Oversee daily reconciliation of patient payments.

Manage the office's petty cash system.

Monitor paid time off (PTO), overtime (OT), and employee breaks/lunches.

Collaborate with financial departments for proper financial reconciliation.

Management Reporting and Controls:

Review and optimize medical staff schedules.

Ensure patients are scheduled appropriately.

Monitor injectable and product inventory.

Oversee appointment reminder systems and scheduling accuracy.

General Administration:

Familiarity with cosmetic and medical dermatology services and products.

Ensure organized medical records with strict adherence to HIPAA guidelines.

Address escalated patient complaints.

Oversee office equipment maintenance.

Leading provider and department staff meetings.

Active involvement in organizational seminars and events.

Procure necessary supplies.

Other duties as directed by Senior Management.

Competencies: Successful candidates will demonstrate the following competencies:

Managing People: Developing subordinates' skills and encouraging growth, providing performance feedback, and taking responsibility for subordinates' activities.

Problem Solving: Identifying problems, developing alternative solutions, and resolving issues in early stages.

Communications: Exhibiting good listening and comprehension, expressing ideas effectively in writing and verbally, and selecting appropriate communication methods.

Planning & Organization: Efficiently planning work activities, setting goals, and adapting to changes in the work environment.

Teamwork: Balancing team and individual responsibilities, contributing to a positive team spirit, and giving and welcoming feedback.

Adaptability: Accepting criticism and feedback, adapting to changes, and managing competing demands.

Qualifications:

Bachelor's degree in business administration, communications, or a related field.

Minimum of 3 years of experience in a Medical Office Management role.

Preferably experience in Dermatology or Plastic Surgery.

Proficiency in Microsoft Office Suite, especially Excel.

Familiarity with Modernizing Medicine/EMA PM/EMR system is a plus.

Supervisory Responsibilities: Directly supervise two or more employees, including hiring, training, and performance management.

Work Environment: Typical office environment with moderate noise levels.

Physical Demands: Involves frequent sitting and standing, extensive computer use (keyboard and mouse), and good vision abilities.

If you meet these qualifications and are excited about the opportunity to contribute to our prestigious luxury dermatology practice in Midtown East Manhattan, we encourage you to apply. Join us in delivering exceptional patient care and managing the daily operations of our clinic.

Job Type: Full-time

Pay: Salary  65K-95K 

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:

Monday to Friday
Experience:

Microsoft Office: 1 year (Required)
Administrative experience: 1 year (Preferred)
Work Location: In person