What are the responsibilities and job description for the Estimator/Installer - Window Screens position at Skinner Screens?
Skinner Screens
Marble Falls location
https://www.solarscreensingeorgetowntx.com/
We are expanding our Georgetown office to Marble Falls for the Service team. Come join a growing company.
Marble Falls location
https://www.solarscreensingeorgetowntx.com/
We are expanding our Georgetown office to Marble Falls for the Service team. Come join a growing company.
Summary:
The Estimator/Installer will assist customers with measurements and installs of their screen and door needs.
Duties/Responsibilities:
- Great customer service, in the field and in the office.
- Accurate measures, ensure accurate measures every time
- Responsible for measuring and installing at customer’s locations.
- Ensure Operations has everything they need to Order Materials properly for the job.
- Ensure all pictures, job information and notes are in the CRM system.
- Receiving screen deliveries, verifying the measurements are correct and the packing list was 100% received.
- Load the trailer for deliveries for the day or next day to be prepared.
- Review the day before leaving the office to ensure timely and efficient delivery/visits to all customers.
- Responsible for ensuring all tasks are completed fully before leaving a customer's location.
- Ensure the customer’s location is clean and tidy before leaving.
- Ensure all customers are satisfied with the work after installing and ask for a referral.
- Assist with re-screening as needed.
- Responsible for measuring and paperwork for dropped off screens in the office.
- Ensure all tools and equipment are ready each morning before heading to customers.
- Ensure all trailers are locked and the shop is locked and secure before leaving each day and tools put away or secured.
- Ensure all paperwork is completed fully and correctly.
- Assist with answering the Customer Phone, as needed in the office.
- Assist with door installs when needed.
- Look for tasks and work needing to be done, don’t wait for direction.
- Be on time every day.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent math and measuring skills.
- Accuracy to the 1/16th inch on the tape measure.
- Work independently and as part of a team.
- Safety awareness.
- Excellent Problem-solving skills.
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Excellent sales and customer service skills with proven negotiation skills.
- Proficient in CRM software, Microsoft/Google or similar software.
- Ability to work in fast-paced and high stress environments and remain calm and level headed.
Education and Experience:
- High school diploma or equivalent.
- Good Driving record and a valid driver's license.
- Ability to work in all types of weather, hot and cold environments.
- Work 8-10 hours per day in the heat, ensuring proper hydration.
- Ability to climb ladders to 2nd story houses.
- Ability to lift a minimum of 70 lbs.
- Construction or carpentry experience preferred.