What are the responsibilities and job description for the Spa Receptionist position at SKINTECH SPA?
Job Title: Spa Coordinator
Location: SKINTECH SPA, Mira Vista, Fort Worth, TX
About Us: SKINTECH SPA, located in the heart of Mira Vista within Hulen Mall, is a holistic skincare and cosmetic spa dedicated to providing clients with a safe, comfortable, and exceptional experience. We are renowned for our friendly approach, expertise, and the advanced facials and body contouring treatments we offer. As we expand our team, we are seeking a dedicated and organized Spa Coordinator to join us.
Job Summary: The Spa Coordinator will be the first point of contact for clients, ensuring they receive a warm welcome and outstanding service. The ideal candidate will manage front desk operations, scheduling, client communication, and administrative tasks while supporting the spa team to ensure smooth day-to-day operations.
Key Responsibilities:
- Greet clients warmly and ensure a welcoming atmosphere.
- Answer phone calls, respond to emails, and manage appointment scheduling.
- Maintain client records with accuracy and confidentiality.
- Coordinate and confirm client appointments, ensuring efficient use of spa resources.
- Assist with inventory management, including ordering and stocking products.
- Handle client inquiries and provide detailed information about spa services and products.
- Process payments, manage transactions, and handle cash and card transactions accurately.
- Support marketing efforts by promoting spa services, packages, and special offers.
- Assist with administrative tasks such as filing, data entry, and record-keeping.
- Ensure the spa’s cleanliness and organization, including the front desk and reception areas.
- Support the spa team with additional tasks as needed to ensure smooth operations.
Qualifications:
- High school diploma or equivalent; additional education or certifications in hospitality or related fields is a plus.
- Proven experience in a customer service or administrative role, preferably in a spa or wellness environment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and spa management software.
- Ability to maintain professionalism and composure in a fast-paced environment.
- Detail-oriented with strong problem-solving skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
- Competitive pay with opportunities for bonuses.
- Flexible schedule.
- Ongoing training and professional development.
- Employee discounts on treatments and products.
- Positive and supportive work environment.
Our Commitment: At SKINTECH SPA, we are committed to fostering a supportive and encouraging work environment. We believe that happy employees provide excellent service, leading to satisfied clients. Join our team and be a part of an award-winning spa that values excellence and innovation in skincare.
Apply Now: If you are organized, personable, and passionate about the spa industry, we would love to hear from you. Please complete our online application to join the SKINTECH SPA family.
Contact Us:
- Website: skintech-spa.com
- Instagram: @skintech_spa
Become a part of SKINTECH SPA and help us deliver exceptional service and unparalleled spa experiences. We look forward to welcoming you!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $18