What are the responsibilities and job description for the Customer Service Assistant position at SKY BLUE PROMOTIONS?
We are a fast-paced and client-focused office based in the vibrant city of New Orleans, LA. Our team is seeking a dedicated and friendly Customer Service Assistant to help us provide exceptional service to our clients. If you're a proactive problem-solver with excellent communication skills, we would love to have you on board!
Responsibilities:
- Provide outstanding customer support via phone, email, and in person
- Assist customers with inquiries, product/service information, and troubleshooting
- Resolve customer concerns in a timely and professional manner
- Process orders, returns, and exchanges accurately
- Maintain and update customer records and database
- Help clients with billing, scheduling, and service-related questions
- Collaborate with other departments to ensure seamless service
- Maintain office organization and assist with daily administrative tasks
- Ensure a positive, welcoming experience for all customers and visitors
Qualifications:
- Previous experience in customer service or administrative roles preferred
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office and other common office software
- Ability to handle multiple tasks and prioritize effectively
- Friendly, approachable, and detail-oriented personality
- Ability to maintain a calm and professional demeanor under pressure
- High school diploma or equivalent; associate degree or higher preferred
Why Join Us?
- Competitive salary with benefits
- Opportunities for growth and professional development
- A supportive and team-oriented environment
- Paid time off and holidays
- Convenient office location in New Orleans, LA
If you're passionate about helping others and want to be part of a positive and dynamic team, we encourage you to apply today!
Job Type: Full-time
Pay: $20.02 - $23.48 per hour
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $20 - $23
