What are the responsibilities and job description for the Office Assistant position at Sky High Event Rentals?
General Overview of the Position:
This is a part-time position. Associate will need the ability to be at a desk and computer during the workdays as well as help clean and prepare dishes, linens, and other rental items. Associate will be responsible for the overall appearance of customer facing areas of the facility, including layout, design, and cleanliness. Occasionally, with advanced notice, Associate will be asked to go to networking events, bridal shows, and sponsored events that are outside the regular work hours.
Responsibilities may include, but are not limited to:
- Assisting clients either in person or via phone, text, or email
- Answering phone calls and responding to online inquiries
- Placing rental orders for customers
- Assisting with office tasks
- Assisting with showroom displays and set-ups
- Keeping up-to-date with various social media
- Help marketing at sponsored events
- Cleaning showroom, restrooms, rentals, items, etc.
Qualifications needed:
- 1-3 years of Customer Service
- Ability to lift 20-50lbs
- Proficiency with spreadsheets and word processing
- Strong writing & speaking skills
- Ability to type a 10 Key
- Detail-oriented
- Adaptability in a dynamic and task-changing environment
- Positive outlook
Nature of the Work:
To help customers plan events from planning stage to production stage by recommending rental equipment and accessories that will assist the customer in meeting their rental needs. Communicating the rental equipment and services contracted to all department managers or supervisors accordingly so that all event details are covered and understood. Coordinating outside services when requested by customer.
Sample Tasks & Activities:
- Work with customers to schedule onsite survey inspections, and help design event plans either by hand or by computer
- Avoid overbooking equipment by communicating with written and verbal details
- Recommend changes to price list, brochure, or company catalog to Sales Supervisor
- Provide written event price estimates according to established procedures
- Prepare contract and obtain signature and deposit
- Communicate all event details with internal staff to ensure a smooth event
- Contact customer two days prior to event to verify delivery and pick-up times, and coordinate any necessary changes
- Follow up with customer per company policy
- Maintain updated event reservation files
- Network with other industry professionals
- Shop the competition to maintain competitive prices and learn ways to improve services
- Maintain open communication with management and make recommendations for purchase of new inventory items
- Assist in store advertising, and creating store promotions and displays –including external displays- per the direction of the Sales Supervisor
- Keep wedding decorations and notebooks current, fresh, and professional
- Keep sales floor clean, properly stocked, and displayed correctly
- Keep retail area, offices, conference rooms, restrooms, and break room clean and orderly
- Fill in for other positions, when necessary, for smooth operation of the business
- Adhere to all company policies, procedures, rules, and regulations in either written or verbal format
- Perform other duties as requested
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: No less than 15 per week
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Idaho Falls, ID 83401 (Required)
Work Location: In person
Salary : $14 - $16