What are the responsibilities and job description for the Front Desk Agent position at SkyDance SkyDiving?
Customer Service Professional who works well under pressure, has the ability to be flexible, remain calm and have fun while multitasking in this high energy fast paced environment.
Seasonal, March-September full time, with potential to continue part-time October-March
Thursday-Monday, 8 AM to sunset, or whenever the day is done (depending upon bookings). Shifts vary. Must be available to work weekends, NO EXCEPTIONS.
Applicants must have previous customer service experience (a minimum of 2 years) and be:
- Reliable & on-time
- Outgoing & friendly
- Flexible with scheduling
- Able to multi-task
Job duties include:
- Checking in customers for their skydives, ensuring waivers & training have been completed, & scheduling them on flights with their instructors.
- Taking cash & card payments using the dropzone POS & management software.
- Making announcements on the dropzone PA System.
- Answering customer emails, phone calls, and in-person questions.
- Working in Google Drive, Calendar, Sheets, Docs, etc.
- Opening and/or closing the office at the beginning/end of day.
- Filling daily paperwork.
- Light office janitorial duties (cleaning glass windows, vacuuming, emptying small trash bins & replacing bags, etc).
This is a great place to work, with a small family business, & very strong community feel. No skydiving experience needed, just a great attitude, desire to learn, and flexibility to work in a team.
Job Types: Part-time, Full-time
Pay: From $17.50 per hour
Supplemental Pay:
- Tips
Benefits:
- Employee discount
- Flexible schedule
Availability:
- Thursday-Monday, 4-10 hour shifts
Ability to commute/relocate:
- Davis, CA 95616: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Davis, CA 95616 (Required)
Work Location: In person
Salary : $18