Demo

Administrative Assistant

Skyline Lodge
Highlands, NC Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025
Description:

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30 locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

Administrative Assistants are the saving grace of our restaurants; being extremely organized and an effective communicator will allow the rest of the crew to get their jobs done well. Handling everything from payroll support to scheduling reservations and larger parties, you don’t miss a beat!


What we will ask of you:

  • Consistently answer and direct phone calls, responding to all guest inquiries within 24 hours.
  • Organize and schedule meetings and appointments.
  • Order and maintain appropriate stock of office supplies as needed.
  • Produce and distribute correspondence memos, letters, faxes and forms.
  • Maintain Restaurant online presence, including main website and all social media accounts.
  • Maintain restaurant contact lists and communicate changes to Home Office.
  • Assist with the creation and implementation of weekly and monthly budgets.
  • Input invoices daily to keep the kitchen informed of their budget.
  • Alphabetize all coded invoices.
  • Check alcohol vendor invoices upon arrival to ensure accuracy in delivery.
  • Provide assistance to servers, hosts and expos updating menus to ensure accuracy, along with general housekeeping.
  • Maintain Aloha system accuracy by updating price changes and menu updates.
  • Provide administrative support to General Manager & Executive Chef; this may include preparing paperwork (forms, reports and schedules) or proofing paperwork.
  • Assist shift leaders, General Manager, and Executive Chef by anticipating needs and supplies for day to day operations.
  • Collect new hire information for the Indigo Road Home Office and add new hires to Aloha system.
Requirements:

Required Knowledge, Skills & Abilities:

  • Knowledge of hospitality industry and/or 1 year of restaurant/banquet/event experience.
  • Fast learner who can understand and carry out oral and written instructions and request clarification when needed.
  • Strong interpersonal, oral and written communication skills.
  • Ability to work as part of a team and build relationships.
  • Must be at least 21 years of age.
  • Must be able to work nights, weekends and holidays.
  • Knowledge of office management systems and procedures.
  • Excellent time management skills with the ability to multi-task and prioritize work.
  • Attention to detail and problem-solving skills.
  • Strong organizational and planning skills.
  • Proficiency in MS Office.

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