What are the responsibilities and job description for the Network Technician position at SkyView Technology?
Established MSP with over 20 years of experience is expanding rapidly in the Charleston area, and we're seeking skilled IT Network Technicians to join our dynamic team and grow and manage a local client base.
Responsibilities Include:
System Deployment and Configuration: Responsible for deploying and configuring various IT systems and infrastructure components, such as servers, networking devices, storage systems, and software applications. Ensuring that these systems are set up properly and according to the client's requirements.
Troubleshooting and Issue Resolution: Responsible for troubleshooting and resolving technical issues promptly. Investigate the root causes of problems, diagnose hardware or software faults, and implement appropriate solutions. This may involve working closely with our clients, vendors, or other members of the team.
Security Management: Maintain the security of the IT systems. Implement security measures such as firewalls, intrusion detection systems, antivirus software, and access controls. Stay updated with the latest security threats and vulnerabilities to proactively mitigate risks and ensure data protection.
Client Support and Communication: Provide technical support to clients, responding to their inquiries and resolving their IT-related issues. Communicate with clients to understand their requirements, provide recommendations, and offer solutions to optimize their IT infrastructure. Participate in meetings, presentations, or discussions with clients to discuss system performance, upgrades, or future plans.
Documentation and Reporting: Maintain accurate documentation of the IT systems, configurations, procedures, and troubleshooting steps. Create reports on system performance, incidents, and resolutions. Documentation helps in knowledge sharing, enables effective collaboration within the MSP team, and provides valuable information for clients.
- Ability to work both independently and as part of a team.
- Must be local to Charleston with reliable transportation to work at client locations when necessary.
Don't miss out on this fantastic opportunity to work with a leading MSP in Charleston
Job Type: Part-time
Pay: $25.00 - $45.00 per hour
Expected hours: 10 – 20 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Computer networking: 1 year (Preferred)
Ability to Commute:
- Charlotte, NC 28216 (Required)
Work Location: Hybrid remote in Charlotte, NC 28216
Salary : $25 - $45