What are the responsibilities and job description for the Airport Agent position at SkyWest Airlines?
About SkyWest
SkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers.
SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.
While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in positive directions. Bring your positive attitude, skills and commitment to the SkyWest team and take your career to new heights!
Primary Job Duties
Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.
As a SkyWest employee you’ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.
Responsibilities
Load / unload customer luggage, airfreight, and company mail on / off aircraft
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
Escort passengers and special needs customers safely and courteously
Marshal aircraft in and out of the ramp area
Service aircraft as needed
Other duties as assigned
Minimum Requirements
Be at least 18 years of age
Possess a valid unrestricted state-issued driver’s license
High school diploma or completion of a GED
Pass a background check and drug screening
Legally authorized to work in the United States without sponsorship
Basic knowledge of fundamental computer programs for record-keeping and baggage routing
Ability to lift 50 lbs. with or without reasonable accommodation
Adaptability to changing priorities and time management skills
Strong teamwork and collaborations skills
Flexible schedule required, including availability to work mornings, nights, weekends, and holidays
This is a part-time position, starting at $12 an hour
Physical and Other Requirements
Please complete the online application. Qualified applicants will be contacted.
SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.
Salary : $12
