Supervisor

Description

Are you looking for more fun in your next job? Would you enjoy spending your days by the ocean and experiencing a bird’s eye view of the beach while you’re at work? If so, apply with the SkyWheel today! We're not your ordinary workplace - we're all about making every day an unforgettable experience. At SkyWheel, we understand life is more than just work. That's why we offer a flexible schedule that fits your lifestyle, all in the heart of a fast-paced, dynamic environment. We’re open 7 days a week because the fun never stops at SkyWheel, so weekend and holiday availability is a plus! We offer a host of employee benefits including…

• FREE SkyWheel admission for you, your friends, and your family!  
• FREE beverages at LandShark Restaurant 
• 40% off LandShark food 
• Exclusive employee events, parties, incentive programs, and more! 
• Paid holidays (including your birthday!!!) 
• Discounts on the Boardwalk  
• Flexible scheduling  
• Up to $2,000 in referral bonuses 
• Best view of the beach WHILE working 
• Diverse working environment 
• Opportunities for advancements 

SkyWheel Myrtle Beach is passionate about having a team that strongly aligns with our Core Values.

1. Safety- Take care of yourself, your surroundings, and our guests.  

2. Integrity- Always do the right thing. 

3. Teamwork- We work together to ensure successful operation. 

4. Hospitality- Engaging with all guests with a positive manner. 

Duties and responsibilities 

Includes, but not limited to:  

• Manage and supervise the daily operations of SkyWheel staff by enforcing policies and procedures, coaching and training  

• Must have knowledge in operating and understanding all aspects of the wheel control system 

• Ensure compliance with all safety policies, procedures and practices  

• Ensure crew is performing with the highest level of safety and guest service  

• Responds to and assists with emergency situations that may occur  

• Responds to and takes appropriate action to resolve concerns and complaints from guests with positive outcome 

• When needed, create crew/guest incident reports and submit to General Manager  

• Completes operational paperwork accurately and in a timely manner  

• Notifies maintenance of mechanical issues as necessary to ensure safe operation 

• Oversee crowd control procedures for the entire venue  

• Assist with collecting and processing day off requests and coordinating with management  

• Attend and contribute to training sessions  

• Attend yearly training sessions and seminars as needed  

• Cross-train in all areas of the attraction and work on the floor as needed, setting the example for high level of guest service 

• Challenges team to consistently improve and implement new ideas 

• Perform all other duties as assigned  

Qualifications

Qualifications include but are not limited to:  

• Proven attention to detail and follow-through with excellent organizational skills for keeping detailed records, reports and logs 

• Previous supervisory experience preferred  

• Must be proficient with Microsoft Office applications  

• Must have excellent verbal and written communication skills in the English language 

• Must be able to work professionally and coordinate with all levels of the SkyWheel team, vendors and on-site venue partners 

• Ability to work full-time and be available to work unscheduled hours to respond to unplanned and/or emergency situations  

• Must be able to stand for long periods of time and work in a variety of conditions including heat, cold and rain 

• Must have a valid driver’s license and complete acceptable pre-employment drug screening and background check  

• Minimum of 2 years of service experience in the amusement/theme park or high-volume tourist-based entertainment venue is preferred, but not required