What are the responsibilities and job description for the General Manager position at SLA Management, Inc.?
Summary of Position :
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.
Responsibilities :
- Manages salaried managers and hourly associates in the Food Service Department
- Oversees the overall management, direct client interface, direction and quality of the account
- The ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current business
- Leads program innovation efforts to ensure academic success through feeding more students
- Establishes and maintains excellent relationships with District Administrative staff and Board of Trustees.
- Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
- Prepares district annual budget and manages labor, food costs and other elements to deliver to targets
- On time completion of required daily / weekly / monthly reports such as inventory, production records, payroll / timekeeping, etc.
- Oversees and participates in the preparation and service of food and beverage items in adherence to SFE food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district's policies and procedures
- Fill in where needed to ensure customer service standards and efficient operations
- Develop, plan and carry out SFE marketing and promotional activities
- Other duties, as assigned
Qualifications :
Physical Demands & Work Environment
Ability to speak, read, write and understand English and / or dominate language at the school
Be able to work in a standing position for long periods of time (up to 5 hours)
Be physically able to lift, reach, bend and stoop frequently lift up to 50 pounds
We are an Equal Opportunity Employer (Gender / Minority / Veterans / Disabled) and participate with the federal E-Verify Employment Eligibility Program.