Demo

Salesforce Project Manager/Product Owner - Global Salesforce

Slalom Marketing Consulting
Charlotte, NC Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 2/16/2025
Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce - Solution Owner

Slalom is seeking a talented, self-starting Salesforce Solution Owner to lead the discovery, implementation, and release phases of complex Salesforce projects. As a Solution Owner you will lead large, complex, enterprise multi-work stream projects with focus on quality assurance, strong client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps, hands-on management of complex projects with multiple work streams, and building strong partnership with clients.

Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team's success, directly impacting productivity and effectiveness in a positive way. Slalom Solution Owners help our customers turn ideas into high-performing software across the Salesforce Eco-system.

Solution Owners are lead-from-the-front technology and agile delivery experts deeply dedicated to a technology project. They partner with clients to translate requirements into actionable user stories and lead cross-capability development teams to shepherd those stories into working products, managing scope, timeline, and budget.

Our Global Salesforce team is looking to add a passionate Principal or Senior Principal to take on the role of Solution Owner within our Salesforce practice.

Responsibilities

  • Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
  • Understand the client's strategic direction and apply it to project team specific outcomes.
  • Act as Scrum Master or Agile Coach.
  • Be the functional and subject matter authority for the solution being developed for the client.
  • Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner's requirements and are easily consumed by software development teams.
  • Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
  • Estimate effort at varying levels (e.g. high level, work package level) and using various techniques.
  • Proactively handle issues and mitigate risk.
  • Build client knowledge and credibility quickly.
  • Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
  • Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.

Qualifications

  • Bachelor's Degree or equivalent industry experience.
  • 5 years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading Salesforce solutions.
  • Experience in all phases of product, software, and testing lifecycles.
  • Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean.
  • Experience leading remote teams.
  • Broad industry experience.
  • Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
  • Adaptable self-starter who is skilled at creating structure in ambiguous environments.
  • Skilled in employing strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team.
  • Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement.
  • Excellent verbal and written communication skills with audiences of all levels.
  • Ability to actively identify risks, and drive action to mitigate and resolve issues.
  • Aptitude for embracing challenging situations and enjoy solving complex problems.
  • Strong organizational skills and the capability to interpret and handle a vast array of information.
  • Strong problem-solving and leadership skills with the ability to speak to cross Cloud functionally in a fast-paced and rapidly changing work environment.
  • Demonstrated skills in helping negotiate priorities and resolving conflicts among project stakeholders.
  • A Background in large integration projects with multiple 3rd party systems.
  • Experience delivering multi-cloud Salesforce projects required
  • Salesforce Certified Admin or other Salesforce certifications (highly preferred)
  • Prior Consulting Experience (highly preferred but not required).

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000 strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation And Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position at the Principal level the base salary pay range is $122,000 to $225,000. For this position at the Senior Principal level the base salary pay range is $140,000 to $258,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications on an ongoing basis until 10/1/24.

Salary : $122,000 - $258,000

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