What are the responsibilities and job description for the Front Desk Receptionist position at Sleep Inn and Suites Midland West?
As a front desk agent, you will be the first point of contact for our company. You will welcome guests, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner. Multitasking skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, duties and responsibilities are to ensure the front desk welcomes guests positively.
Responsibilities
- Greet and welcome guests as soon as they arrive
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable,
Skills
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Required)
- Front Desk: 1 year (Required)
Work Location: In person
Salary : $13 - $14