What are the responsibilities and job description for the Front Desk Agent position at Sleep Inn & Suites?
Job Overview
We are seeking a motivated and detail-oriented Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, proficiency in office management, and a friendly demeanor to create a welcoming environment.
Duties
- Greet and assist guests upon arrival, ensuring a positive first impression.
- Manage phone calls with professionalism, addressing inquiries and directing calls appropriately.
- Perform data entry tasks accurately, maintaining up-to-date records in our systems.
- Utilize Google Suite for scheduling appointments and managing calendars effectively.
- Assist with office management tasks, including clerical duties and maintaining an organized workspace.
- Handle administrative responsibilities such as filing, correspondence, and inventory management.
- Support team members with various tasks as needed, acting as a personal assistant when required.
- Demonstrate proficiency in QuickBooks for basic financial transactions and record keeping.
Requirements
- Proven experience in a front desk or receptionist role is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent phone etiquette and interpersonal communication skills.
- Familiarity with calendar management and scheduling software.
- Proficient in Google Suite applications (Docs, Sheets, Calendar).
- Experience with data entry and maintaining accurate records is essential.
- Ability to work independently while being part of a team-oriented environment.
- A proactive approach to problem-solving and attention to detail are crucial for success in this role.
Job Types: Full-time, Part-time
Pay: $12.81 - $13.23 per hour
Expected hours: 32.00 – 40.00 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Douglas, WY 82633 (Required)
Ability to Relocate:
- Douglas, WY 82633: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $13
