What are the responsibilities and job description for the Hotel Front Desk Agent position at Sleep Inn & Suites?
Job Description
- Previous hotel front desk experience required
- Choice Hotels experience preferred
- Provide superior guest service by responding quickly in greeting guests and responding to their requests.
- Have an outgoing personality.
- Follow directions.
- Work independently.
- Take reservations over the phone and handle walk-ins.
- Perform guest transactions, balance accounting reports, process reservations and credit cards.
- Must have computer knowledge.
- Maintain a clean front desk.
- Answer the telephone and greet the guest with courtesy and professionalism.
- Understand and abide by all company policies and procedures.
- Perform any other duties assigned by the General Manager.
- Must have reliable transportation to work.
- Shift will be from 3pm-11pm, weekdays, weekends and holidays. Full time position is 40 hours per week.
- Wash blankets during your shift.
- Be able to show up to an interview.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
Experience:
- hotel front desk: 3 years (Required)
Work Location: In person
Salary : $15