What are the responsibilities and job description for the Tasting Room Assistant/Front Desk Agent position at SLG Investment Holdings?
Overview
Now hiring a tasting room assistant/front desk agent for a prestigious distillery, steeped in rich Kentucky bourbon history and tradition! Qualified candidates must be at least 21 years old and able to walk/stand for long periods of time. The ideal candidates must be able to work weekends. They must have a friendly and outgoing demeanor and a professional image.
What You Can Expect :
- Serve as the first point of contact, greeting guests upon arrival and processing tickets.
- Handle credit card payments, verify guest identification, and process refunds as needed.
- Communicate tour sizes and demographics to the tasting room and tour guides.
- Book and adjust tour reservations and resolve guest concerns with the help of Tour Captains and the Guest Services Manager.
- Set up and tear down the tasting rooms.
What You Bring to the Table :
- A passion for spirits and exceptional customer service.
- Strong communication and storytelling skills.
- Flexibility to perform various roles and adapt to different tasks.
- Basic computer skills.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Versailles, KY 40383 (Required)
Work Location: In person
Salary : $16
