What are the responsibilities and job description for the Technical Support Specialist position at Slice Merchant Services?
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.
Slice Merchant Services is seeking a friendly, energetic, and reliable Technical Support Specialist who will be assisting our clients with a smooth and efficient equipment setup process as well as troubleshooting. This individual MUST be enthusiastic about supporting our clients by offering customer satisfaction & reliable technical support.
- Responsibilities :
- ANSWERING A LARGE NUMBER OF INCOMING TROUBLESHOOTING CALLS
- SOLVING TECHNICAL ISSUES
- FOLLOW UP WITH CLIENTS TO ENSURE ALL EQUIPMENT IS WORKING PROPERLY
- MAKE ACCURATE DECISIONS
- PROVIDE ACCURATE INFORMATION
- Requirements :
- WORKS WELL IN A TEAM ENVIRONMENT
- ENTHUSIASTIC, SELF-DRIVEN, AND LIKES TO PROBLEM SOLVE
- GREAT COMPUTER SKILLS
- EXCELLENT ATTENTION TO DETAIL
- ABILITY TO LEARN FAST
- MULTITASKING
- STRONG VERBAL COMMUNICATION SKILLS
- Preferred Experience :
- SALESFORCE
- CREDIT CARD PROCESSING EQUIPMENT & POS SYSTEMS
- TECH SUPPORT
- MERCHANT SERVICES INDUSTRY
- Apply now!!!
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Call center : 1 year (Preferred)
- Technical support : 1 year (Preferred)
Job Type : Full-time
Pay : $20.00 - $25.00 per hour
Benefits :
Shift :
Experience :
Work Location : On the road
Salary : $20 - $25
