CORPORATE TRAINER

Description

Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field. Want to work with a team that has fun every day by helping guests and making them happy? Our team members offer a fast, accurate, and friendly ordering experience - a genuine interaction that leaves our guests feeling satisfied and appreciated.

You will feel empowered to make decisions that lead to high levels of guest and associate satisfaction.

PURPOSE OF THE POSITION
To deliver top-tier training, resources, and expertise across all levels of the Slim Chickens brand.

ESSENTIAL POSITION RESPONSIBILITIES

Certified Training Restaurants
• Ensure Certified Training Restaurants (CTR) uphold the highest training standards, meeting the Golden Standard.
• Support General Managers (GMs) and Assistant Directors (ADs) in achieving CTR status and executing all training and Standard Operating Procedures (SOPs) as prescribed.
• Train and develop Certified Trainers to maintain consistency in training excellence.
• Inspire Team Members and Managers to achieve high levels of performance and uphold standards.
• Ensure all training and operational materials are current and relevant.
• Assist in the rollout and implementation of new products throughout the system.
• Uphold brand integrity by teaching and embodying Slim Chickens Standards and Culture.

People Development
• Oversee training and development for new Corporate, Franchisee, and Franchise Manager hires.
• Support Field Training Manager in conducting Manager-in-Training (MIT) and Franchisee-in-Training (FIT) orientations.
• Set expectations and review daily training progress for MITs/FITs, ensuring comprehensive understanding.
• Assist in training new MIT/FITs on positional tasks.
• Validate readiness of new MITs/FITs to ensure competency and readiness for certification.
• Aid in training and developing new Team Members.
• Identify, cultivate, and train future Certified Trainers and traveling trainers.

Slim Chickens systems principles and objectives: Has a thorough understanding of Slim Chickens' established operating systems (e.g., quality, security, office environment, company policies, safety) and recognizes the responsibility to stay updated on these systems and the role this position plays in supporting them.

Performs other duties as necessary in support of business objectives: This position description is designed to guide the activities of the Corporate Trainer. It is not meant to restrict the individual's creativity or limit their thinking, nor does it encompass all the tasks that may be required in this role.

Physical Activities: Primarily performed in an office environment. Involves entering and retrieving information on a computer and visually verifying details, often in small print. May also require presenting information to small or large groups.

Travel: Frequently requires travel to multiple restaurants.

Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Flexible Spending Account

• 401(k)

• Parental Leave

• Pet Insurance

• Paid time off

• Life Insurance

• Tuition reimbursement

• Adoption Assistance

Slim Chickens is an equal opportunity employer and considers applicants for all open positions without regard to race, color, religion or belief, sex, age, citizenship status, national origin, marital status, military/veteran status, sexual orientation, genetic information, gender identity, and physical or mental disability.

Qualifications

Requirements and Competencies:
• Excellent organizational, problem-solving, and analytical skills.
• Effective written and verbal communication abilities.
• Demonstrates a consultative approach when working with franchisees, managers, and team members.
• Flexibility with scheduling.
• Service-oriented with a "Guest First" mentality.
• Proficient in restaurant operations.

Technical Experience:
• Microsoft Word, Excel, and PowerPoint.
• Cellphone, tablets, KDS, POS.

Industry Experience:
• Minimum of 1 year restaurant experience
• Restaurant training background
• New Restaurant Opening background a plus.

Minimum Education: High School Diploma