What are the responsibilities and job description for the IS Technician I position at SLOCUM ORTHOPEDICS, P?
- Act as the front-line interface to users, receive trouble calls, diagnose, and repair hardware and software. Assist personnel in developing technology solutions
- Support a “Mid-sized Network", running Microsoft Operating Systems in a Microsoft Active Directory Domain
- Install, maintain, troubleshoot, and repair networked servers, client computers, printers, print servers, terminals, routers, and switches
- Configure and maintain:
- Primary and Backup Domain controllers, member file and print servers
- License managers and Data backup systems
- Microsoft Exchange Server and related email filtering technology
- Microsoft Internet Information Server (corporate intranet)
- Slocum internet website using Applicable Content Management System
- Cisco VoIP Phone System
- Email encryption technology
- Remote access VPNs and Authentication servers
- Medical PACS servers and clients
- Web filtering/management server
- Apple MAC Servers and mobile clients
- Develop and maintain Corporate Intranet Web pages
- Provide training to staff on hardware and software procedures, policies, privacy and security issues
- Maintain a current hardware, software and licensing inventory
- Maintain information systems in compliance with HIPAA regulations and industry security “Best Practices”
- Occasional weekend and evening work, including on-call IT support on a rotating assignment
- Order, setup, and configure new hardware such as monitors, new computers, docking stations and projectors
- Create and manage users in AD environment and other linked systems (EHR, Outlook mail, Joints, etc)
- Other duties as assigned