What are the responsibilities and job description for the B2B Account Representative position at SM Mgmt?
We have experienced exceptional growth and increased brand visibility over the past year, and we are now setting our sights on ambitious, transformative goals. The entrepreneurial spirit that has been integral to our success since our inception continues to drive our forward momentum. Our firm is committed to making a lasting impact, and this extends to our B2B Account Representative team. The success we’ve achieved is directly attributable to the leadership, sales expertise, and determination of our B2B Account Representatives. Imagine being part of an organization where continuous improvement, dedication, and innovation are not only recognized but also rewarded. Our B2B Account Representatives collaborate closely with our senior sales team, playing a pivotal role in the company’s overall success. Responsibilities of a B2B Account Representative : Review and evaluate customer service and sales departments work to ensure quality and timeliness Ensures employees actions are focused on enhancing customer satisfaction to drive customer loyalty and boost sales margins Establish and report team and individual performance standards Assist in planning, executing, and scheduling meetings Train alongside existing Management team members to acquire techniques and systems necessary to keep the company running efficiently and smoothly Participate in sales, customer service, and management tasks Be an expert brand ambassador for our clients Connect with customers and provide expert knowledge of products, sales promotions, and services offered by our clients What we look for in a B2B Account Representative : Bachelors in Business Management, Accounting, Communications or related fields 1-2 years of experience in Management, Leadership, Sales, or Customer Service Influential leadership characteristics Invest in developing team members and their performance Self-starter with strong organizational and time management skills, precision, and attention to details Professional demeanor and impeccable student mentality with a drive to gain new skills Upbeat and positive outlook Ability to build and maintain relationships with clients, customers, and team members #LI-Onsite Powered by JazzHR
