Orthodontic Scheduler Patient Care Coordinator

• Seeking a career to make a positive difference in the lives of others?

• Join our mission to make great memories and the world more beautiful... one smile at a time!

Smaha Orthodontics, the private orthodontic practice of Dr. Ched Smaha and a most merry band of tooth straighteners is seeking another delightful front office member to add their smile and customer service talents to our group! Drive your office administration experience, personality that has “never met a stranger”, and savvy tech skills into a stable industry that offers an upbeat positive workplace, life-friendly work hours, meaningful relationships that touch the hearts of others, and lots of SMILES!

Could this be the career you are seeking?

Are you seeking work that offers a positive, mental challenge? How about a career that appreciates your velvety verbal skills, allows you to provide warm hospitality and conversation with children and adults, keeps you busy all the time, utilizes the coolest technology, manages meticulous details, and works in a team-based setting? Did you just say “YES!” out loud? Then, let us tell you more!

After training, what does our Office Coordinator do?

Our Office Coordinator uses their communication, and administrative skills to shape each day’s schedule into a fun, busy, and productive workday for the team. Alongside fellow co-workers in their designated roles, this position manages the questions and needs of callers, builds relationships with our referring doctors’ offices, schedules appointments, administers patient registration, conducts appointment confirmation, presents braces contracts for approval, and manages check-in and check-out responsibilities. It is a stable position in a vital practice; come grow with us!

What are the qualifications to apply?

1. Availability Monday – Friday (with personal/family flexibility when we are fully staffed), no weekends! No evening hours!

2. Stable work history that includes a primary focus on customer service communication skills. We value kindness and empathy in combination with the ability to use your initiative to encourage patient compliance with payment and scheduling policies.

3. Studies or a BS or BA in Communications, Healthcare Administration, Psychology, Business, Marketing, Public Relations, or other related field provides an excellent foundation to enjoy a career in the orthodontic field. However, a college degree is not required to apply. Equivalent skills gained through work experience are valuable too.

4. Excellent verifiable references.

5. Computer friendly- software savvy / fast, accurate, and detailed data entry.

6. Strong multi-tasking skills.

7. Excellent speaking skills with grammatically correct sentence structure. Grade A writing skills for professional correspondences in email and text communications with patients and referring practices.

8. Initiative to learn the technical training in our industry: study and quickly learn terminology, processes, and software.

9. Personal and professional values that embrace diversity and gear you to enjoy all people of every age group (we treat youngsters and grandparents!), ethnicity, religion, backgrounds, and personalities from great to grumpy… we care for all people! Although most of our patients are smiling, if one comes in with a frown… we will do our best to turn it upside down and make their day brighter!

10. A preference to work in a team-based culture. Our team members are committed to make each workday the best it can be for each member of our staff. We pull together, look out for each other, have fun together and stay clear of gossip and pettiness.

Benefits that make you smile: Family-friendly work schedule with no evenings and no weekends! Health savings plan, amazing 401K AND profit sharing, uniforms, paid time off, fabulous orthodontic benefits, and did we mention…. great co-workers.

Application Instructions:

One option is to apply through really, of course.

You might prefer this second choice:

If you want your resume to positively stand out and be given first consideration in our Staffing Consultant’s GMAIL inbox, you may also exercise your option to remit DIRECTLY to Carol Paige and Paige Healey, our staffing consultants, whose address is shared below “as it sounds” in an effort to avoid internet spam grabbers:

WeMakeBigSmiles at gmail dot com.

To help us stay organized….. Please, no resume drop-offs, calls or faxes to our office.

Check your email, please, for our response and “next step” information!

Remember to peek in your junk and spam folder in case your security settings are overly dedicated to their mission.

All Candidate applications are confidential. We look forward to meeting you!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health savings account
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Work Location: One location