What are the responsibilities and job description for the Field Support Supervisor position at Smart Care Equipment Solutions?
The Field Support Supervisor oversees field operations and provides administrative and operational support to ensure seamless execution of on-site activities. This role includes managing field staff, handling customer interactions, and performing light bookkeeping tasks, including data entry, invoice preparation, and financial reporting. The ideal candidate will be highly organized, detail-oriented, and skilled at multitasking across various platforms like QuickBooks, Excel, and CRM software.
Administrative and Bookkeeping Tasks :
- Enter bills, credit card transactions, invoices, and other financial data into QuickBooks.
- Generate financial reports and assist with record-keeping.
- Prepare invoices and reports for 3rd-party customers for services provided.
- Follow up on past-due receivables and maintain accounts receivable records.
Data Management :
Operational Oversight :
Team Leadership and Coordination :
Customer Service :
Qualifications :
Key Competencies :
Work Environment :
This position involves both office-based administrative work and interaction with field operations. Flexibility in work hours may be required to accommodate operational needs.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
