Central Office Technician

Job Description

Job Description

Company Overview

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market. With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded. Above all else, we operate with integrity without compromise – we deliver what we say we will deliver, and we do right by all of our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals. We provide a work environment where people can drive results, develop and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed. At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all of our relationships and interactions. Our focus is on promoting growth, accountability, and empowerment in the company.

This position is responsible for the installation and maintenance of all Central Office systems including the ILEC / CLEC VoIP switch, DWDM, SONET and IP transport equipment, FTTx access equipment and the circuits they carry to include 2-wire and 4-wire special circuits and their associated support infrastructure and provide testing and troubleshooting skills for all the equipment above as required.

Responsibilities :

• Install and maintain switching equipment and support electronics for both TDM and VOIP applications located at a main central office, data centers and other remote equipment points of presences.
• Install, provision and maintain SONET and IP telephone network equipment for both Transport and Access applications for both the ILEC and the CLEC infrastructure.
• Maintain backup data for all telecom-related systems.
• Install and maintain DC power systems and perform preventive maintenance on emergency generators.
• Install, provision, and maintain T-1, DS-3, OCx and GigE circuits, as well as 2-wire and 4-wire special circuits (including analog, DDS, T-1, DSL, etc.) and their support infrastructure electronics such as channel banks, M13 multiplexers, DACS systems, DSLAMS and DSX cross connects.
• Multi-task in a fast-paced, stressful environment, exercise good judgment and respond to various calls simultaneously and take proper action.
• Interface with carriers, other departments and customers for testing and troubleshooting.

Qualifications :

Working Conditions

Other Requirements :

Benefits Include (Full-Time Team Members)

As part of our standard hiring process for new employees, employment with Smart City will be contingent upon successful completion of a pre-employment drug screening, background check, and motor vehicle check.

Smart City is committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

Smart City is an E-Verify employer.

No Outside Agencies.