Network Administrator

Network Administrator

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Network Administrator to join our team!

What you’ll be doing?

Systems Administration:

• Install, configure, and maintain network hardware, including routers, switches, firewalls, and access points.
• Monitor network performance and troubleshoot issues to ensure optimal system functionality.
• Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems.
• Manage user access and permissions to ensure secure and efficient network usage.
• Perform routine network maintenance, updates, and patches to address vulnerabilities.
• Collaborate with IT teams to support server infrastructure, cloud networking, and virtualization technologies.
• Develop and maintain documentation for network configurations, procedures, and policies.
• Assist in disaster recovery planning and implementation to ensure business continuity.
• Evaluate and recommend network improvements, upgrades, and new technologies.
• Provide technical support and guidance to end-users and other IT staff.
• Other duties as assigned.

What we’re looking for?

Required skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in network administration involving Cisco and Palo Alto network devices.
• Strong knowledge of network protocols, security principles, and best practices.
• Hands-on experience with network hardware such as Cisco, Juniper, or similar systems.
• Proficiency in configuring and managing firewalls, VPNs, and wireless networks.
• Familiarity with cloud networking (AWS, Azure, Google Cloud) is a plus.
• Industry certifications such as CCNA, CCNP, or Network preferred.
• Excellent troubleshooting skills and the ability to resolve network issues efficiently.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently and manage multiple priorities effectively.

Reporting and Metrics

This position is responsible for the following metrics:

• System uptime
• Incident Resolution Time
• Change Implementation Success Rate
• Documentation Completeness
• Project Delivery Timelines

Location: This position is located in the Eagan, MN office.

Why this is the company for you?

Top Benefits & Perks:

• A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success!
• A professional development and growth-oriented workplace
• Generous benefits including, health insurance, short-term, and long-term disability
• 401(k) with a company match to provide a better future in your retirement years
• A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day

Who is Smart Data Solutions?

Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients—including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners—SDS streamlines complex front, middle, and back-office operations.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.