Hot tub, Stove/Fireplace Sales and Customer Service

Smart Enterprises is looking to add an amazing new sales/customer service person to our team! The Customer Service/Sales Associate acts as the first point of contact for all of our customers. THIS POSITION PAYS COMMISSION ON ALL SALES OF HOT TUBS, SWIM SPAS, COLD PLUNGES, SAUNAS, FIREPLACES, AND STOVES. You are responsible for building and maintaining relationships with customers as well as providing prompt and accurate service and responses. This position is key to ensuring customer retention and growth through selling products, handling customer inquiries, and strong organization skills when supporting sales and service. You will be expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. This job requires critical thinking, a happy attitude, the willingness to learn new things and an internal drive for high quality customer service!

We even have benefits such as paid holidays, paid vacation, paid sick days, and a retirement plan.

Smart Enterprises sells hot tubs, swim spas, cold plunges, fireplaces and stoves, retractable awnings, saunas, sun rooms AND we are a custom picture framing company. We are also a full service glass company specializing in automobile glass repair and replacement, shower enclosures, mirrors, commercial and residential glass. You will get to know all of these products with depth and detail. Check out our website to learn more about if Smart Enterprises is the right fit for you. Below is what we are looking for in an applicant:

Knowledge, Skills and Abilities:

• Knowledge in Microsoft office and windows based applications
• Ability to master Quickbooks POS and specialized software system
• Internal drive - we need somebody who knows how to get motivated to do work and sell our products
• Must have strong organizational skills and attention to detail
• Must be able to work well in a team-oriented environment
• Must be service-oriented and sales minded
• Must have a professional telephone manner with the ability to maintain composure during difficult to solve situations
• Must be resourceful and excel at problem resolution
• CONSTRUCTION OR DESIGN EXPERIENCE A PLUS!

Education and Experience Required:

• High school diploma required
• Two or more years in sales and/or customer service industry strongly preferred
• Sales experience preferred

Job Types: Full-time, Part-time

Pay: $35,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Tuesday to Saturday (short days on Saturdays)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Durango, CO 81301 (Required)
• Work Location: In person