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Project Manager (OR) Business Analyst Philadelphia, PA (Hybrid)

smart folks inc
Philadelphia, PA Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/5/2025

Greetings from Smart Folks !!!

My name is Kumar we have a job opportunity for you as Project Manager / Business Analyst one of our client based at Philadelphia, PA (Hybrid) Please find the Job description below, if you are available and interested, please send us your word copy of your resume with following detail to Or please call me on 469 888 5467 to discuss more about this position.

Job Title : Project Manager / Business Analyst

Location : Philadelphia, PA (Hybrid)

Duration : 06 -12 Months

Start Date : ASAP

Introduction :

We are seeking a highly skilled and proactive Project Manager / Business Analyst to join our client's dynamic team. This role is critical in supporting voice product initiatives and will involve close collaboration with the Operations Support team. The ideal candidate will have a strong background in business analysis, with a keen understanding of telecommunications and voice products.

Key Responsibilities :

  • Serve as a key member of the Operations Support team, reporting directly to a Project Manager.
  • Conduct thorough impact analysis of product or operations initiatives, ensuring alignment with business objectives.
  • Develop comprehensive end-to-end (E2E) process flows using the ADONIS tool.
  • Gather and analyze requirements from Product, Operations, and Divisional stakeholders to create detailed System Requirement Documents (SRDs).
  • Collaborate with development teams to communicate requirements and contribute to the creation of Solution Design Documents (SDDs).
  • Review epics and user stories to ensure they meet business needs.
  • Participate in the review of QA test cases, providing insightful feedback to enhance product quality.
  • Analyze end-to-end test results and participate in functionality demos to ensure product efficacy.
  • Offer valuable input to the End User Content team to aid in content development.
  • Assist the training team as needed to facilitate effective knowledge transfer.
  • Provide dedicated post-implementation support following each release deployment, ensuring smooth transitions and continuous improvement.

Key Skills and Qualifications :

  • Proven experience as a Project Manager or Business Analyst, preferably in the telecommunications sector.
  • Strong business analysis skills with the ability to perform detailed impact analysis.
  • Proficiency in developing E2E process flows, ideally with experience using the ADONIS tool.
  • Familiarity with Orion (CB Systems) is highly advantageous.
  • Experience with Bedrock tool for dashboards and communications is desirable.
  • Excellent ability to understand and document requirements and create effective system and solution design documents.
  • Experience reviewing epics, user stories, QA test cases, and E2E test results.
  • Strong communication and stakeholder management skills.
  • Ability to work collaboratively with cross-functional teams, including Development, Content, and Training teams.
  • Commitment to providing post-implementation support and driving continuous improvement.
  • If you are interested in the position, please fill the details :

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    Shravan Kumar Kataboina

    Team Lead Talent Acquisition

    E-mail : https : / / www.linkedin.com / in / shravan-kumar-68452513a /

    McKinney, Texas (USA. INDIA. Mexico, UK)

    1) 469-888-5467 Ext - 10 4 F : (940) 461-5979

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