Salesforce program manager

Salesforce Program Manager

Mettawa, IL

Work from Office

FTE Only

• Should be able to handle more than one engagement in the same account

• Provide value added suggestions to customer for reduction in cost and Improved overall utilization

• Formulate, organize and monitor inter-connected projects

• Coordinate cross-project activities

• Lead and evaluate project managers and other staff

• Develop and control deadlines, budgets and activities to support the program

• Apply change, risk and resource management

• Assume responsibility for the program’s people and vendors

• Assess program performance and aim to maximize ROI

• Resolve projects’ higher scope issues

• Prepare reports for program directors

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization

• Develop new initiatives to support the strategic direction of the organization

• Develop and implement long-term goals and objectives to achieve the successful outcome of the program

• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

• Develop funding proposals for the program to ensure the continuous delivery of services

• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program

• Liaise with other managers to ensure the effective and efficient program delivery

• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency