What are the responsibilities and job description for the Senior Developer - BRM development and support position at Smart IT Frame LLC?
Experience Level : 7 to 12 years
Note : Only locals in Texas and Florida
Skills : BRM, Telecom domain
Top Must Have's :
1. Technical expertise in Oracle Billing and Revenue Management (BRM)
2. Problem solving and trouble shooting skills
3. Communication and Collaboration
Oracle BRM (Billing and Revenue Management) 24x7 Support Engineer key responsibilities :
- Round-the-Clock Monitoring
- Continuously monitor the BRM system to detect and address issues promptly, ensuring minimal downtime
- Incident Management
- Respond to and resolve incidents and service requests within agreed service levels, providing timely updates to stakeholders
- System Maintenance
- Perform regular maintenance tasks such as patching, upgrades, and performance tuning to keep the system running smoothly
- Troubleshooting and Problem Resolution
- Diagnose and resolve technical issues, working closely with other IT teams and vendors as needed
- Data Integrity and Security
- Ensure the integrity and security of customer data, implementing necessary measures to protect against data breaches and loss
