What are the responsibilities and job description for the Installation Quality Control Manager position at SmartRent?
Job Description
We are seeking a dedicated and detail-oriented Installation Quality Control Manager to join our team here at SmartRent. The successful candidate will support field quality control audits, assist in root cause analysis and corrective actions for IoT installation non-conformances, and help bridge the gap between the field team and the quality team. This position requires frequent travel out of state to various installation sites to ensure compliance with our high standards of IoT installation quality.
Responsibilities
Support Quality Control Audits:
- Assist in conducting in person and remote quality control audits on IoT installations in accordance with established processes and standards.
- Help in preparing and maintaining audit schedules to ensure timely completion.
Support Root Cause Analysis and Corrective Actions:
- Aid in identifying root causes of IoT installation non-conformances through detailed analysis.
- Assist in developing and implementing effective corrective actions to address identified issues.
- Monitor and report on the effectiveness of corrective actions.
Bridge the Gap Between Field Team and Quality Team:
- Facilitate communication and collaboration between the field installation team and the quality control team.
- Provide support to field teams on quality control issues and best practices.
- Ensure that feedback from the field is communicated to the quality team for process improvements.
Travel to Installation Sites:
- Travel to various installation sites to support audits, provide assistance to field teams, and address quality control issues.
- Ensure that all IoT installations meet company quality standards and customer expectations.
Required Qualifications
- Bachelor's degree in Engineering, Information Technology, Quality Management, or a related field preferred with a minimum of 3-5 years of experience in IoT installation and quality control OR equivalent combination of education and work experience in IoT installation quality control.
- Experience in supporting quality control audits and root cause analysis.
- Familiarity with field operations and installation quality control practices.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with a strong focus on quality and continuous improvement.
- Ability to travel frequently to various installation sites.
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