What are the responsibilities and job description for the Director of Enterprise Applications position at SMCCCD?
Posting Details
Position Information Posting Number S Position Title Director of Enterprise Applications Location District Office Department ITS DIST (DEPT) Position Number 1C Percentage of Full Time % FLSA Exempt (does not accrue overtime) Months per Year 12 If other, please specify Min Salary $, (annual) Max Salary $, (annual) Position Type Administrative / Supervisory Positions Posting Text Who We Are The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s is focused on "Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice. We achieve this through broad collaboration among faculty and classified staff, administration, students and community partners.
The College and the District The San Mateo County Community College District is home to Cañada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions (HSI) and Asian American and Native American Pacific Islander Serving Institutions (AANAPISI) enrolling approximately 32, students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the
Who We Want We value the ability to serve students from a broad range of academic, socioeconomic, cultural, disability, gender identity, sexual orientation, racial and ethnic backgrounds. We prioritize applicants who demonstrate an understanding of the benefits that diversity brings to a professional educational community. The successful candidate will be an equity-minded individual who is committed to collaborating with faculty, classified staff, administration, students and community partners in strengthening the culture of equity and antiracism throughout the District. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping students achieve their educational goals.
The Position Under the general direction of the Chief Information Officer, the Director of Enterprise Applications is responsible for the coordination of the development, implementation, and evaluation of information technology applications, best practices, and architecture. The Director provides leadership to foster innovation in maintaining and enhancing the usability, security, performance, availability, and proper operation of the District’s Banner ERP in OCI and other enterprise applications. The Director develops the department budget, manages projects and work requests, and serves as a liaison between Enterprise Applications and other areas of the campus. The Director performs other related duties as assigned.
Duties and Responsibilities The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
- Plans, supervises, and coordinates new and innovative Banner ERP programming requests and software acquisitions.
- Plans, supervises, and coordinates programming requests for new and innovative, internally developed enterprise applications supporting District operations.
- Provides oversight and leadership on District ERP and other enterprise applications programming needs and makes recommendations for purchasing enterprise-related equipment and software and procuring new services.
- Provides leadership in the research, identification, and analysis of new and innovative projects that improve the performance, reliability, and ease of use of ERP and other enterprise applications, helping the District operate more effectively and efficiently.
- Maintains and / or supervises the installation, setup, and maintenance of the District’s ERP in cloud and other enterprise applications and related services, including but not limited to customizations, hardware upgrades, software installation, patch management, server security, and file structure. Arranges for service of equipment as needed to ensure proper operation.
- Participates with other management employees within Information Technology Services in developing, implementing, interpreting, applying, and updating policies, procedures, guidelines, and objectives related to the security and proper operation of ERP and other enterprise applications.
- Supervises generating various reports and data files in coordination with Institutional Research to provide data-driven information to the state Chancellor’s Office, District end users, and various external organizations.
- Provides leadership in advancing enterprise programming and system enhancement projects of reasonable scope. Creates and updates project plans, including schedules, stakeholders, and budgetary information.
- Develops and maintains close collaborative working relationships with departments, committees, and end-users. Serves as a liaison between the programming staff and users on the development and execution of programming projects.
- Develops, implements, and conducts end-user training sessions on the District’s ERP, other enterprise applications, and any supported interfaces or applications used to extract data from the systems.
- Reviews and analyzes the testing of ERP and other enterprise applications and / or programs to ensure completeness of controls, adherence to standards, security, completion of documentation, quality of output, and efficiency of systems and programs. Engages end users in developing testing strategies and documentation that ensure maximum system and related application reliability.
- Supervises and provides leadership to the departmental staff, including hiring, evaluating, training, developing work schedules, coordinating duties and assignments, and directing all assigned personnel.
- Develops and maintains a Department Program Review that includes accomplishments and measurable goals, staffing, and other resource requirements to improve department efficiency and overall District effectiveness.
- Works with District and College leadership to produce other various department-specific plans and reports, including strategic goals, staffing plans, etc.
- Prepares an annual self-evaluation that includes evaluations of each full-time staff person, the department’s achievements and goals, and the department’s facility and staffing needs.
- Establishes and implements policies and procedures conforming with Board Policy and all applicable laws, codes, and regulations. Recommends revisions as necessary to ensure compliance.
- Participates in local, statewide, and national groups to develop collaborative relationships related to area of responsibility.
- Works with Banner consultants on projects, upgrades, and enhancements.
- Performs other related duties as assigned.
Minimum Qualifications
Knowledge, Skills and Abilities The position requires knowledge of :
Ability to :
Physical Requirements This classification requires sitting and standing for periods of time, oral and written communication, keyboarding for significant portions of the workday, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions.
Preferred Qualifications
Benefits Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred (b) and retirement plans are also available.
Posting Detail Information Open Date 12 / 16 / First Review Date 01 / 21 / Close Date Open Until Filled Yes Special Instructions Summary Required Application Materials All applicants are required to submit :
1. A completed online District application form (go to to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact :
SMCCCD Office of Human Resources
CSM Drive
San Mateo, CA
Tel. : -
Fax : -
Email : Web Page :
Conditions of Employment Prior to employment, the selected candidate will be required to complete the following :
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.